Service Manager Jobs in Overland Park
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Search Results - Service Manager Jobs in Overland Park
Johnson Controls-Overland Park
to-day performance of the service team
• Conduct formal performance reviews and address related people-management issues
• Support supervision and audits of Technicians, Customer Service Agents, and others involved in the service delivery process...
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Overland Park
and leading the team by example with a sense of urgency to both client and service level needs. The Supervisor will also be expected to regularly assist the Department Manager through oversight of daily call center activities, and proactively identifying team...
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icims.com -
Foley Equipment-Overland Park
Excellent communication and customer service experience
• Worked within a service department
• communication
• customer service orientation
• relationship management
• leadership...
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Accenture-Overland Park
operate at CIO level, selling transformative service management programs and delivering measurable outcomes. You will build a high-performing practice and guide strategic modernization across incident, change, and configuration management.
Compensation...
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Accenture-Overland Park
that enforces better ways of working. You tackle high-visibility engagements that combine transformation depth with large-scale execution. You leverage AI-enabled capabilities to improve efficiency and customer experience, shaping scalable service management...
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Accenture-Overland Park
Overview
As Manager, Modern IT Service Management, you design and engineer SIAM-driven ITSM solutions for complex multi-supplier environments. You connect process design with platform capabilities to deliver workable run-time service architectures...
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Accenture-Overland Park
Overview
In this role you lead FP&A delivery within Accenture’s Finance Reinvention practice, turning planning and forecasting into AI-enabled, driver-based processes for financial services clients. You own workstreams, translate requirements...
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Makino-Overland Park
Utilize service metrics and customer feedback to continuously improve performance and satisfaction
Key requirements
• Leadership experience in machine tool or related high-tech manufacturing environment
• Proven track record managing remote technical...
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Accenture-Overland Park
Lead business workshops to map AS-IS / TO-BE processes across Finance, SCM, Manufacturing, Projects, HCM, and Enterprise Asset & Service Management
• Prepare Functional and Technical Design documents and advise Enterprise Architects
• Define integration...
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Humana-Overland Park
Responsibilities
• Own the Service Operations product portfolio (Incident, Major Incident, Problem, Knowledge Management) and ensure alignment across teams and platform investments
• Drive ServiceNow platform enhancements, integrations, upgrades, and capabilities...
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Accenture-Overland Park
Communication and facilitation skills
• Stakeholder management
• Problem-solving and analytical thinking
• IFS Cloud / IFS Applications
• Functional design for Finance, SCM, Manufacturing, Projects, HCM, or Asset & Service Management
• AS-IS / TO-BE process...
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Accenture-Overland Park
of functional design and business process knowledge across IFS Cloud areas (Finance, SCM, Manufacturing, Projects, HCM, or Asset & Service Management)
• End-to-end lifecycle implementation experience on IFS as Workstream Lead or Project Lead
• Knowledge...
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MongoDB-Overland Park
in selling Professional Services or technology solutions at an enterprise software company
• Experience as architect, consultant, project manager, or Professional Services manager
• Experience positioning and selling professional services internally
• Quota...
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Accenture-Overland Park
tools
• Experience with virtual classrooms (Teams, Zoom, Webex, Adobe Connect)
• Experience with service management/ticketing platforms
• Experience supporting global learners across regions/time zones
• Experience with Lean, Six Sigma, or continuous...
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Takeda-Overland Park
leading distributed teams including offshore and GCC delivery models
• Proven track record improving employee experience, service quality, cycle time, and cost-to-serve
• Deep expertise in knowledge management, taxonomy, analytics, self-service, and KPI...
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