Service Manager Jobs in Richmond
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Search Results - Service Manager Jobs in Richmond
CarMaxRichmond
Position Overview
As a Manager, Customer Experience Center (CEC), you will lead a high-performing team of 10–15 Customer Experience Consultants who represent CarMax to our customers every day. Your leadership will inspire and motivate associates...
MakinoRichmond
Utilize service metrics and customer feedback to continuously improve performance and satisfaction
Key requirements
• Leadership experience in machine tool or related high-tech manufacturing environment
• Proven track record managing remote technical...
EverforthRichmond
and written correspondence.
• Create, update, and track support tickets using HP Service Manager (SM7) or a comparable ticketing system.
• Document troubleshooting steps, issue details, and resolution information accurately.
• Escalate issues...
Rivanna Equipment Company LLCRichmond
engine and battery powered machines, tracking parts and time committed used for billing, and develop a positive customer relationship reporting to the Company Service Manager. Ability to work with machine hydraulics, electronics, schematics and online...
CentrapriseRichmond
Change, Request, Service Catalog, CMDB, Knowledge, Release, and Asset Management.
• Develop process models, workflows, RACI matrices, and standard operating procedures (SOPs).
• Ensure alignment with ITIL v3/v4 best practices and organizational objectives...
MongoDBRichmond
in selling Professional Services or technology solutions at an enterprise software company
• Experience as architect, consultant, project manager, or Professional Services manager
• Experience positioning and selling professional services internally
• Quota...
RICEFW Technologies IncRichmond
Years
Workstation Imaging Solution
4 Years
Service Management Ticketing System
4 Years
Analytical and problem-solving skills
4 Years
Verbal and written communication skills
4 Years
Independent and team collaboration
4 Years
Customer service...
SalesforceRichmond
requirements
• 10+ years of experience for Senior Solution Architect; 12+ years for Solution Consulting Director
• Led multiple large engagements across fields like Field Service Management or Field Service/Operations
• Advanced industry knowledge...
Pyramid Consulting, IncRichmond
of Linux networking, DNS, storage, filesystems, and access controls.
• Experience with incident, problem, change, and service-management processes.
• Strong communication skills, both verbal and written.
• Ability to work independently and manage multiple...
TakedaRichmond
leading distributed teams including offshore and GCC delivery models
• Proven track record improving employee experience, service quality, cycle time, and cost-to-serve
• Deep expertise in knowledge management, taxonomy, analytics, self-service, and KPI...
KeyPoint StaffingRichmondcareers-page.com
and mechanical services to a diverse client base and is backed by a strong operational platform with a clear path for sales team expansion.
Position Overview
This is a pure revenue generation role — not account management, not customer service. The Business...
National Computing GroupRichmond
Strong understanding of Linux networking, DNS, storage, filesystems, authentication, access controls, and package management.
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• Experience working within formal incident, problem, change, and service-management processes; strong analytical...
Richmondquarterhill.com
Overview:
An ITS Field Service Technician is critical to helping us provide outstanding customer service and technical solutions in a team environment. Under the direction of the Field Service Manager, the Field Service Technician is responsible...
PBE IncorporatedRichmond
coordination, technician support, and customer communication. The ideal candidate must have mechanical service knowledge, leadership skills, and experience coordinating service programs.
Key Responsibilities Include:
Managing day-to-day inside service...
Ztek Consulting INCRichmondjobvertise.com
continual service improvement (CSI) initiatives.
Stakeholder Management & Workshops
Engage with IT stakeholders, service owners, business units, and SMEs to gather process requirements.
Facilitate workshops, design thinking sessions, and process...
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