Service Manager Jobs in Sterling (VA)
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BAE SystemsSterling (VA)
to apply. As an ITSM ServiceNow Administrator, you'll be responsible for proactively managing and monitoring ITSM servers to ensure proper operation, including recommended patches and updates. You'll also provide problem management services remotely...
Ted Britt ChevroletSterling (VA)
to customers in a clear and understandable manner
• Proficiency with automotive service management software and computer systems
• Strong organizational and multitasking abilities
• Ability to work effectively in a fast-paced environment
• Valid driver's...
CACISterling (VA)
Continuous Service Improvement Management Lead Job Category: Consulting Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local...
CACI International, Inc.Sterling (VA)
Qualifications:
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• TS/SCI with poly required
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• Bachelor's degree in Computer Science, Information Technology, or equivalent experience
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• 5+ years of related work experience
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• Good working knowledge of the Service Management workflows and ITSM...
CACISterling (VA)
analyzing, and improving the quality of network request handling and fulfillment within our IT service management framework. Responsibilities: * Conduct regular audits of network request fulfillment processes to ensure compliance with established standards...
CACI International, Inc.Sterling (VA)
areas, service providers, customers, and technical staff
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• Delivers briefings and training as required to leadership, individuals or teams across the program to ensure common understanding to meet objectives
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• Ensures senior management are always...
CACISterling (VA)
Continuous Service Improvement Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel...
Sterling (VA)icims.com
Responsibilities:
• Responsible for assisting and training Technicians as needed, providing customer service to the daily customers, and giving feedback to the Service Manager on the performance of employees for appraisal or disciplinary purposes
• In addition...
CACISterling (VA)
Local * * * The Opportunity: We are seeking a detail-oriented ITIL Network Problem Management Quality Assurance Analyst to support our IT service management processes. The successful candidate will be responsible for ensuring the quality...
CACISterling (VA)
network requests and solutions.
• Provide regular reports on request fulfillment performance to senior management.
• Identify and implement automation opportunities to streamline request projects.
• Manage relationships with vendors and service providers...
CACISterling (VA)
for developing, implementing, and maintaining quality assurance procedures within the IT Service Management (ITSM) framework, focusing on network request fulfillment. Responsibilities: * Develop and implement quality assurance processes and standards for network...
CACISterling (VA)
in process improvement
• Familiarity with IT service management frameworks (e.g., ITIL)
• Experience with ticketing systems and IT service management tools
• Excellent project management skills
• Strong analytical and problem-solving abilities
• Outstanding...
CACISterling (VA)
with the QA Lead to ensure network incident management practices align with ITIL standards and contribute to the overall quality of IT service delivery . Responsibilities: * Assist in developing and maintaining quality assurance standards and procedures for IT...
NightwingSterling (VA)
in the intelligence community, defense, civil, and commercial markets. Nightwing is delivering technical support to customer management and providing technical services to enable customer mission accomplishment. In support of the customer's strategic direction...
CACISterling (VA)
Familiarity with ITIL framework and service management best practice This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available.
Individuals who...
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