Technical Customer Support Jobs in Hawthorne (CA)
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Search Results - Technical Customer Support Jobs in Hawthorne (CA)
Amazon-Hawthorne (CA)
Are you a passionate Technical Program Manager ready to facilitate breakthrough product development that directly reduces crime and enhances community safety? RBKS seeks a customer-obsessed TPM with bias for action and insatiable curiosity to join our...
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Amazon-Hawthorne (CA)
that revolutionizes customer service and boosts productivity.- 1+ years of work in at least two of these languages: Python, Java, Perl, PHP, Ruby or Bash/Shell experience
• Bachelor's degree in Computer Science or other technical degree or related experience...
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Amazon-Hawthorne (CA)
services, architecting the intelligent layer that powers voice AI, chat automation, and self-service experiences for millions of Ring and Blink customers.
You will own the end-to-end technical architecture for our contact center AI stack: designing LLM...
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Amazon-Hawthorne (CA)
in shaping the definition, vision, design, roadmap and development of Neighbors app at Ring. This role involves design, architecture and implementation of customer experiences. You will be given the opportunity to shape the technical direction of features...
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Amazon-Hawthorne (CA)
objectives of improving customer service efficiency through AI-powered automation.
Key job responsibilities
• Own the technical design and implementation of complex Salesforce features within AI initiatives
• Architect and build scalable Salesforce solutions...
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Amazon-Hawthorne (CA)
and monitoring ecosystem.
Key job responsibilities
You will build and maintain efficient, scalable, and privacy/security-compliant data pipelines, curated datasets for AI/ML consumption, and AI-native self-service data platforms. As a trusted technical partner...
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Amazon-Hawthorne (CA)
The Ring Blink Customer Service (RBCS) team's application complexity has grown significantly, now serving thousands of external users 24/7 across multiple integrated platforms. We're rapidly deploying AI across voice, chat, and self-service channels...
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Amazon-Hawthorne (CA)
Clarify and drive project commitments; establish and maintain clear chains of ownership
Anticipate changes and bottlenecks, provide escalation management, and balance customer needs vs. technical and operational constraints
Measurement & Insights
Measure...
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Amazon-Hawthorne (CA)
organization, AI engineers work with customers who have complex challenges that require expert-level knowledge to solve. AI engineers craft scalable, flexible, and resilient technical architectures that address those challenges.
This might involve building AI...
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Amazon-Hawthorne (CA)
and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all...
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Amazon-Hawthorne (CA)
and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job...
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Amazon-Hawthorne (CA)
manage trade-offs between customer experience and technical constraints, and keep complex initiatives on track
• Proactively identify and resolve strategic or creative blockers that may impair the team's ability to meet its vision, schedule, or quality...
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