Technical Customer Support Jobs in Rapid City
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Search Results - Technical Customer Support Jobs in Rapid City
TEKsystemsRapid City
Overview
In this seasonal role based in Green Bay, you provide remote technical support for client software, focusing on troubleshooting, installations, and data imports while delivering strong customer service. You’ll handle inquiries across...
BizLink GroupRapid Citymindmatch.ai
Consultative Liaison: Act as the link between customer automation needs and BizLink’s technical service groups.
Retention Strategy: Develop and manage specific maintenance strategies for existing organizational contacts.
3. Operational & Financial Excellence...
Jack Henry & AssociatesRapid City
Overview
In this role you lead a technical support team delivering complex product support to customers. You resolve escalated issues, coordinate across departments, and ensure high service levels to restore full functionality.
You’ll drive...
AdvanceNet Health Solutions, Inc.Rapid Citymindmatch.ai
candidate will serve as the primary technical escalation point, drive root-cause resolution, and foster a culture of problem solving, customer service, and technical excellence.
Key Responsibilities
Technical Support & Operations
• Own customer technical...
SiemensRapid City
Overview
In this role you lead the end-to-end bid process for Siemens Mobility’s Customer Services in Canada, shaping competitive service proposals for rail projects. You will work with cross‑functional teams to translate customer needs...
Prairie Supply IncRapid City
regions, emphasizing reliability and customer-focused service. Prairie Supply has contributed to some of the largest construction projects in the area, providing practical knowledge and support both on-site and at the planning stage.
Team members work...
AmentumRapid City
Cyber Transport, or RF Transmission Systems. Position reports to the Site Manager. Essential Responsibilities: * Interfaces with the customer on a regular basis, excellent customer service and communication skills are required.
• Able to adhere to Air...
MakinoRapid City
practices, handle escalations, and use feedback to continuously improve service quality. This position combines leadership, technical insight, and cross-functional collaboration to strengthen customer relationships.
Responsibilities
• Oversee regional...
FreightCar America, Inc.Rapid Citymindmatch.ai
pricing and commercial guidelines.
• Work collaboratively with Customer Service, Inside Sales, Supply Chain, Operations, Engineering, and other functions to resolve customer issues and execute sales growth initiatives.
• Monitor customer needs, market...
CyberCodersRapid City
Troubleshoot and resolve technical issues
• Serve as first point of contact for enterprise customers
• Provide technical guidance during on-boarding and integrations
Key requirements
• Experience supporting SaaS applications
• Basic knowledge of cloud...
Apex SystemsRapid City
Overview
In this role you will provide first-line technical support for corporate devices and enterprise services, assisting home office and remote associates. You will log, track, and resolve incidents using ServiceNow, guiding users through...
Juniper NetworksRapid City
Govern complex escalations by coordinating cross-functional resources across technical, service, quality, engineering, supply chain, channel, and business teams.
• Translate customer and field issues into structured insights and feedback for product...
IntuitRapid City
with vetted solutions and alternatives
• 5+ years handling sensitive escalations with minimal guidance
• 4+ years in contact center, customer service, or back-office operations
• Comfort with leveraging AI tools to improve workflows
• leadership
• coaching...
IntuitRapid City
first mindset; propose vetted solutions and alternatives
• 5+ years handling highly sensitive escalations with minimal guidance
• 4+ years in contact center, customer service, or back‑office ops for high‑volume needs
• Comfort with leveraging and testing...
IntuitRapid City
vetted solutions and alternatives to leadership
• 5+ years handling highly sensitive escalations with minimal leadership guidance
• 4+ years in contact center, customer service, or back-office ops for high-volume needs
• Comfort with leveraging...
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