Technical Customer Support Jobs in Santa Rosa
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Search Results - Technical Customer Support Jobs in Santa Rosa
Gold & AronSanta Rosa
Document support cases methodically and escalate complex cases effectively.
Ideal Profile:
• 4+ years in Customer, Product, or Technical Support at a B2B SaaS company.
• Experience with ticketing/case management systems: Service Cloud, Zendesk, Jira...
OdooSanta Rosa
candidate understands business processes and can effectively translate technical solutions for various audiences.
Responsibilities:
• Own and resolve support tickets (customer-reported problems and bugs) for Odoo tools and services
• Investigate technical...
Top Prospect GroupSanta Rosa
trade shows, and client meetings
• Use personal judgment and initiative to develop solutions for sales, customer service, and marketing challenges
• Assist with customer issue escalation and resolution
• Coordinate with R&D and engineering on technical...
Gold & AronSanta Rosa
and CSAT expectations. Document support cases methodically and escalate complex cases effectively.
Ideal Profile:
• 4+ years in Customer, Product, or Technical Support at a B2B SaaS company.
• Experience with ticketing/case management systems: Service...
Find Great People | FGPSanta Rosa
customer relationships, enjoys being hands‑on in production environments, and is comfortable balancing sales responsibilities with technical problem-solving.
What You'll Be Doing
Account Management & Customer Support
• Serve as the dedicated Account...
CrusoeSanta Rosa
Be Working On:
• Customer Support: Provide exceptional technical support to customers via Zendesk, meeting SLAs and maintaining high CSAT (95%+).
• On-Call Rotation: Participate in a 24/7 on-call rotation to ensure timely resolution of critical issues...
CrusoeSanta Rosa
deep post-incident reviews to ensure root causes are addressed and recurrences are eliminated.
Technical Execution & Customer Support
• Troubleshoot and Resolve: Diagnose and resolve complex technical issues related to Infiniband, containerization...
MaxHome.AISanta Rosa
designing metrics and experiments.
• Customer-facing operator: confident with execs and frontline teams; excellent stakeholder management.
• Technical fluency (practical): comfortable with API docs, CSVs, basic SQL/Sheets, and reasoning about data readiness...
HYTORC of CaliforniaSanta Rosa
term connections with new and existing clients
• Show off your product knowledge with hands-on demos that meet client needs
• Provide stellar customer service and technical expertise to keep clients happy
• Collaborate with the wider HYTORC team...
TransdevSandusky (OH), 2115 mi from Santa Rosa
services.
• Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
• Other duties as required.
Qualifications:
• High School Diploma orGED;Technical Degree preferred.
• 3-5 years...
CrusoeSanta Rosa
by conducting deep post-incident reviews to ensure root causes are addressed and recurrences are eliminated.
Technical Execution & Customer Support
• Troubleshoot and Resolve: Diagnose and resolve complex technical issues related to Infiniband...
BuildotsAustin, 1521 mi from Santa Rosa
of Genda Basic projects
• Own day-to-day customer support, including technical troubleshooting, data requests, and bug/dev ticket resolution
• Ensure proper setup of project data, user roles, integrations, and workflows for new projects
• Administer Genda...
ESTÉE LAUDER - BRANDSanta Rosafashionjobs.com
of creative and technical expertise
All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
Ability to work retail hours including days, nights, weekends and special events in a fast paced...
Santa Rosaicims.com
Conduct in-person sales calls, jobsite visits, and customer meetings to assess needs, solve problems, and deliver value-based solutions.
• Collaborate closely with branch leadership, operations, supply chain, and customer support teams to ensure successful...
Edward Don & Company - Santa Rosa, CASanta Rosajobvertise.com
skills.
Ability to problem solve, multitask, prioritize and work independently.
Excellent communication, time management and customer service skills.
Must have a valid driver's license, reliable transportation and a clean driving record.
Must...
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