Ticketing Jobs in Chicago
1 - 15 of 19
Search Results - Ticketing Jobs in Chicago
Azavar Government Solutions-Chicago
Troubleshoot and resolve questions and technical issues
• Document and update ticketing system on all customer interactions
• Own and follow through on the full life cycle of reported issues
• Develop and maintain a knowledge base of the evolving products...
jobvertise.com -
Robert Half-Chicago
in-house users, utilizing their knowledge of Windows 10 or 11 environments, Active Directory password resets, and ticketing systems. Responsibilities: Provide first-level contact and problem resolution for all users with hardware and software issues.
Work...
roberthalf.com -
MJK Connections LLC-Chicago
all relevant details, troubleshoot and resolve issues.
Document and escalate problems or performance issues to MLG Program Support Manager.
Provide timely, efficient and professional follow up to user questions or issues utilizing support-ticketing...
resume-library.com -
Infosys-Chicago
tower and playbook for configure management.
• Experience on Creating and updating ansible playbooks.
• Experience with monitoring tools Nagios, Solar winds and ticketing tools like Service Now.
• Developed Python scripts for software build conduct...
mindmatch.ai -
Trident Consulting-Chicago
strong expertise of SAP orders, delivery, shipments, invoices, payments, charge-backs, and rebates related Idocs and corresponding EDI X12 and other EDI standards.
Experience with ServiceNow ticketing tool will be a plus.
Open to work on USA/Europe...
resume-library.com -
Impact Networking, LLC-Chicago
Knowledge:
Advanced level understanding
• Microsoft Office Suite
• Internal Systems:
• Ability to learn and maintain operating knowledge of RMM, PSA,ticketing, CRM, ERP, and other internal systems as needed to perform job functions.
Fundamental...
appcast.io -
ThreePDS Inc-Chicago
and dress.
Ensures customer satisfaction throughout the service delivery transaction
Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system...
resume-library.com -
Robert Half-Chicago
to address the root of the problems
• Independently investigate and implement solutions to technical issues
• Prior experience with IT support ticketing systems
• 1+ years of prior experience
• Excellent problem-solving skills
• Expertise in Basic...
roberthalf.com -
Chicago
with a good knowledge of networking protocols and services such as TCP/IP, DNS, DHCP, and VPN..
• Proficiency with a MAC and Windows operating systems.
• Excellent knowledge of computers (PC, Laptop and Mac) and peripherals.
• Knowledge of Zendesk (ticketing...
icims.com -
Options Clearing Corporation-Chicago
including, but not limited to Jira, MS Project, Microsoft Excel, Tableau, and PowerPoint
[Required] Basic understanding of IT infrastructure and IT systems design
[Required] Familiarity within a ticketing system such as ServiceNow
Education...
ApTask-Chicago
in a ticketing system Illustrative Responsibilities·
The focus of a service desk person is to stay at the service desk and service people over the phone.
Some problems are more easily handled in person, also during periods of high call volume, problems may...
resume-library.com -
Robert Half-Chicago
with Customer Support Ticketing systems, such as Zendesk, to effectively manage customer issues.
• Prioritize customer service, ensuring satisfaction and feedback are handled promptly and professionally. • Demonstrable experience in a Desktop Support Analyst...
roberthalf.com -
Braven-Chicago
for development updates
Other duties as assigned (5%)
Requirements
Minimum Requirements
At least 3 years of work experience
At least 2 years of Customer Experience or Product Management experience in a technical support role
Proficiency in a ticketing...
resume-library.com -
Marsh McLennan-Chicago
flawless execution of our service strategy as submitted through the electronic ticketing system
Prepares Client Resource Guides to ensure insurance clients have appropriate claims reporting information
Prioritizes workload to ensure client needs...
jobvertise.com -
Chicago
party vendors as needed, documenting interactions and resolutions meticulously.
• Maintain the loaner laptop pool, assist with desktop/laptop imaging, and handle new hire, termination, and move requests within the ticketing system.
Min: USD $25.00/Hr...
icims.com -
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