Business Systems Analyst 1

Veterans Sourcing Group | Sunnyvale | www.resume-library.com |
Salesforce Business Systems Analyst (Service Cloud)

1 year contract

Fully Onsite

Bill rate: /hr
Building number: 109

Sunnyvale, CA

2 Rounds of zoom ( 2 panel)

Must have:

Salesforce Field Service and/or Service Cloud hands on Configuration experience,
  4.  6 years minimum desirable.

Experience with ServiceMax Asset 360 highly preferred.

" Implement new and enhance existing functionality including articulating requirements and translating them to effective solutions on (url removed) and related applications which support the following stakeholders: Field Service, Service Contracts, Technical Support and Customer Support.

" Engage with the existing SFDC Center of Excellence to represent projects and enhancements affects the Service Organization.

" Work with existing SFDC Architects to implement SFDC Service functionality.

" Interface on a day to day basis with other analysts, business users, super users and IT team members to support business operations and drive change management

" Perform configuration /system changes to meet business requirements as needed.

" Ensure proper level of testing and documentation is completed for all work.

" Lead cross-functional meetings as part of requirements gathering, driving projects or providing status updates on various projects
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