Client Services Coordinator
Robert Half is seeking an experienced and resourceful Client Services Coordinator to oversee the day-to-day relations with our clients. The Client Services Coordinator will be responsible for collecting information on how to best serve clients.
You will report directly to senior management and work closely with different role players, e.g. teams within the organization, vendors, and customers. To be successful in this role, you must have superb organizational and communication skills.
Your work will be accurate, and you will be polite and professional.
Responsibilities:
• Aid clients in person, on email, or telephonically.
• Schedule meetings or telephone conferences between clients and management.
• Book meeting rooms or venues.
• Coordinate the production of client-facing marketing materials.
• Compile and maintain records on client accounts.
• Screen feedback and requests from clients and liaise with relevant departments within the organization to provide solutions.
• Escalate complaints to relevant departments.
• Liaise with in-house teams to adjust service offerings and assess related costs.
• Build and maintain close relationships with clients.
• A Bachelor Degree is preferred.
• Ability to type 35+ WPM
• Computer skills – must be proficient with Microsoft Office.
• Prior administrative or client services experience within a corporate organization may be strongly desired.
• A professional and friendly demeanor.
• Have a keen eye for detail.
• Excellent verbal and written communication skills.
If you meet the qualifications and you are interested in applying for this Client Services Coordinator opportunity, please hit the APPLY NOW button and contact our team today! Call 952-881-9919 and ask for Madison Carey for more information!
You will report directly to senior management and work closely with different role players, e.g. teams within the organization, vendors, and customers. To be successful in this role, you must have superb organizational and communication skills.
Your work will be accurate, and you will be polite and professional.
Responsibilities:
• Aid clients in person, on email, or telephonically.
• Schedule meetings or telephone conferences between clients and management.
• Book meeting rooms or venues.
• Coordinate the production of client-facing marketing materials.
• Compile and maintain records on client accounts.
• Screen feedback and requests from clients and liaise with relevant departments within the organization to provide solutions.
• Escalate complaints to relevant departments.
• Liaise with in-house teams to adjust service offerings and assess related costs.
• Build and maintain close relationships with clients.
• A Bachelor Degree is preferred.
• Ability to type 35+ WPM
• Computer skills – must be proficient with Microsoft Office.
• Prior administrative or client services experience within a corporate organization may be strongly desired.
• A professional and friendly demeanor.
• Have a keen eye for detail.
• Excellent verbal and written communication skills.
If you meet the qualifications and you are interested in applying for this Client Services Coordinator opportunity, please hit the APPLY NOW button and contact our team today! Call 952-881-9919 and ask for Madison Carey for more information!
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