311 Call Center Representative
Denton | www.governmentjobs.com |
Responsible for coordinating the City of Denton’s emergency and non-emergency activities with the customers and utility crews to ensure the best service possible. Utilize the Customer Relationship Management (CRM) software and other work force management applications to manage workload and dispatch appropriate crews to respond to customer needs […]
Perform system and file maintenance functions, including but not limited to, accurately storing, and retrieving records, completing file searches, audit and update data, route information as appropriate; contact leadership and/or vendor to troubleshoot...
Perform system and file maintenance functions, including but not limited to, accurately storing, and retrieving records, completing file searches, audit and update data, route information as appropriate; contact leadership and/or vendor to troubleshoot...
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