apartmentAmerican Plumbing and HeatingplaceScituate
American Plumbing & Heating is looking for a seasoned Plumbing Project Manager/Estimator to join ourteam. We perform a wide range of projects including pharmaceutical, research facilities,hospital, educational, multi-unit residential and retail projects. Ideal candidate will have a minimum of 5 ...
apartmentMarvin Love and AssociatesplaceBoston, 4 mi from Cambridge
Area Director of Sales at a Leading Hospitality Company Join a renowned hospitality company dedicated to creating unforgettable experiences in Tennessee. With plans to expand our resort portfolio, we're seeking an Area Director of Sales to lead our...
apartmentDiverse LynxplaceCambridge
Competencies: Digital : Oracle Hospitality Opera Professional Cloud, Digital : EAS : Oracle Cloud Infrastructure Experience (Years):   4.  6 Essential Skills: Lab Computing Support Engineer Desirable Skills: Lab Computing Support Engineer...
apartmentBooz Allen HamiltonplaceLexington
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business_centerHigh salary

Hospitality Account Manager

apartmentHeart of the House HospitalityplaceBoston, 4 mi from Cambridge
Heart of the House Hospitality* is seeking a *Bilingual Account Manager* for our *Boston Market.* Come grow your career with a team that is passionate about hospitality, putting people first, and safety.*When you work for Heart of the House...
apartmentInsideHigherEdplaceBoston
PROJECT MANAGER, Questrom School of Business, Office of the Dean. Serving under the Associate Dean of Strategic Initiatives, the Project Manager is entrusted with translating complex initiatives into actionable plans, driving the school's mission forward, and fostering a culture of continuous improv...
apartmentAttensiplaceBoston, 4 mi from Cambridge
countries and in 50 different languages. We work with some of the largest professional services, consulting, hospitality, leisure retail, and pharmaceutical brands in the world including Circle K, Starbucks, BSH, Delivery Hero, Costa Coffee, The Boston...
apartmentCoStar Group, Inc.placeBoston, 4 mi from Cambridge
Director of Hospitality Market Analytics, Midwest & Northeast Job Description OVERVIEW CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included...
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Front Office Manager

Cambridge | careers-hhmlp.icims.com |
Overview:

Opportunity: Front Office Manager

Manage hotel front office operations in accordance with established guest service and sustainability standards.

Your Growth Path

Assistant General Manager – General Manager - Area General Manager

Your Focus
 •  Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
 •  Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
 •  Monitor all front office financial operations and ensure front office compliance with accounting controls and procedures.
 •  Develop, implement and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts. Review, submit for approval, and order capital budget items as required.
 •  Supervise all guest services department managers.
 •  Review correspondence from guests and incident logs and direct staff according to information obtained.
 •  Oversee all vendor and personnel contracts throughout the hotel.
 •  Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking.
 •  Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
 •  Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
 •  Perform other duties as requested by management.

Your Background and Skills
 •  Associate’s or Bachelor’s degree preferred.
 •  2 to 5 years hospitality related experience.

Work Environment and Context
 •  Work schedule varies and may include working on holidays and weekends.
 •  Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us :

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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