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Customer Experience Specialist

apartmentArc Boat CompanyplaceTorrance, 16 mi from Santa Monica (CA)
Experience team and will be headquartered from our manufacturing facility in Los Angeles. You’ll also be expected to travel regularly around the US and Canada to promote our products and connect with customers and partners. Given that we’re an early stage...
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Turndown Attendant

apartmentFAIRMONTplaceSanta Monica (CA)
Job Description As a Turndown Attendant, you have the opportunity to have an impact on customer experience by providing exceptional service for our guests to have a lasting memory of their visit. What you will be doing: Reporting to the Director...
apartmentThe Walt Disney Company (Corporate)placeLos Angeles
As a Senior Project Manager, you will play a pivotal role in driving project success by providing leadership, direction, and strategic guidance throughout the project lifecycle. The Senior Project Manager is responsible for the direction and implementation of a portfolio of projects, ensuring consis...
apartmentTeam WorldwideplaceLos Angeles
Interested individuals should have relevant experience in freight forwarding sales, customer service and operations. ...
apartmentBelmont VillageplaceAgoura Hills
Belmont Village Senior Living - .Nobel Drive, La Jolla, CA 92122.Flexible days to include weekends.Class B CDL with passenger endorsement needed!.A Life Changing Career That Changes More Than One Life.Belmont Village Senior Living employees provide premier assisted living and memory care services fo...
electric_boltImmediate start

Patient Account Representative - Medi-Cal

apartmentGuidehouseplaceGardena
Patient Account Representative.Insurance Patient Account Representative - Medi-Cal Emphasis.Representatives are responsible for taking in-coming and making out-going calls to patients and insurance companies to resolve account balances.All client policies and procedures are followed.Representatives ...
apartmentAmerican Honda Motor Co IncplaceTorrance, 16 mi from Santa Monica (CA)
optimal customer experience and facilitate multiple, cross-functional CX strategy projects. Play a critical role in leading design research, experiment design, and visualization of customer experience strategy. Deliver research plans, insight summaries...
business_centerHigh salary

Senior Customer Experience Partner

apartmentDamco Spain SLplaceLos Angeles, 15 mi from Santa Monica (CA)
passionate about building strong relationships with customers? Do you thrive in delivering exceptional service while maximizing sales opportunities? If so, we have an exciting opportunity for you to join our team as a Senior Customer Experience Partner...
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Principal PM - Tech, Alexa Subscriptions Growth

Amazon | Santa Monica | www.amazon.jobs |
The Principal Product Manager – Technical will be responsible for product strategy and execution within the Alexa Subscriptions Growth (ASG) team. At Alexa, we are focused on building the world's best personal assistant, leveraging the latest advancements in Generative AI technologies.
The role sits at a critical interaction between our product, tech, design and marketing teams. This role will be obsessed over inventing best-in-class AI customer experiences, helping customers seamlessly discover and sign up for subscriptions on any owned and operated (O&O) surface (including on-site, on-device, and companion apps), offering personalized recommendations and engagement to help customers continually unlock value, and enabling customers to purchase the right device/subscription combinations for their needs.

Over the last few years, we’ve often talked about how we’re living in a golden age of artificial intelligence (AI). Ideas that seemed like science fiction not so long ago are now a reality—and there’s no better example of that than Alexa. What started as a sketch on a whiteboard has evolved into an entirely new computing paradigm—one that has fundamentally changed how people across the world interact with technology in their homes.
Having passed half a billion devices sold, and with tens of millions of interactions every hour, Alexa has become part of the family in millions of households. Alexa is always getting smarter, with new skills through updates delivered automatically.
Alexa’s goal is to make your life easier and more fun.

Key job responsibilities
 •  Lead the development of the consumer-focused product strategy and vision supported by internal and external analysis
 •  Define creative, high quality, simple product roadmaps based on customer learnings, team strategy and vision
 •  Develop detailed, crisp business requirements and user stories that can be used to create product specifications and software architecture
 •  Manage prioritization and trade-offs among customer experience, performance and operational support load
 •  Create buy-in for the product vision both internally and with key external partners
 •  Partner with engineering teams and program management to deliver products to market
 •  Drive product launches including working with public relations team, executives, and other product management team members
 •  Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals

A successful candidate will be detail oriented, analytical, and able to collaborate effectively with cross-functional peers. They will be adept at leveraging new and existing technologies to uniquely solve customer problems.

We are open to hiring candidates to work out of one of the following locations:

Santa Monica, CA, USA | Seattle, WA, USA- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams- Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $144,000/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.