Success AcademyNew York
Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates and supporters alike.We would love to welcome you to our community...
DoorDashNew York
Available in over 4,000cities in the U.S, DoorDash connects local businesses and localdrivers (called Dashers) with opportunities to earn, work, andlive.All you need is a mode oftransportation (bike, car, scooter) and a smartphone to startmaking money.You can even sign up and beginworking that same ...
IT Accel, IncNew York
Desktop Support Technician
NYC - 3 days on site
We are seeking a skilled and customer-facing Desktop Support Technician with a focused on White Glove support to join our team. In this role, you will be responsible for providing top-tier technical...
Sunrise Systems IncTarrytown (NY)
Job Title: Desktop Support Technician
Job ID: (phone number removed)
Contract Duration: 9 months
Job Location: Tarrytown, NY 12180
Position Type: Hourly contract (W2 only)
Note: This is 100% onsite.
Job Description:
2. 3 years of technical...
AA2ITSchenectady
Title - Desktop Support Technician
Location - Schenectady, NY
Duration - 6 month contract-to-hire
Hours - Monday through Friday 8 AM to 5 PM
Pay Rate - $24/hr
Responsibilities -
Maintains, analyzes, troubleshoots, and repairs computer systems...
Highbridge Consulting LLCNew York
THIIS ROLE IS 100% ONSITE
The Desktop Support Technician role presents an opportunity to solve problems of moderate to high complexity without help and escalate very complex problems to more senior staff.
Specific responsibilities include...
AMS Staffing Inc.New York
Please send resume in WORD format should you be interested in the following Desktop Support Technician position in NYC. This is a full-time, direct-hire position with a salary between 95-115K plus awesome benefits. If you’re not interested, please...
Insight GlobalWhite Plains (NY)
Job Title: PC/Desktop Support Technician
Location: White Plains, NY 10601
Duration: 6m C2H
Interview Process: 2 virtual
Work Authorization: USC/GC
MUST HAVES:
• 2-3+ yrs PC/Desktop support experience
• Experience identifying and resolving...
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IT Support Analyst
Robert Half | New York | www.roberthalf.com |
Overview:
As an Entry Level IT Support Analyst, you will play a crucial role in ensuring the smooth operation of our organization's IT infrastructure. You will provide technical assistance and support to internal users, troubleshoot issues, and contribute to the overall efficiency of our IT systems.
This role offers an excellent opportunity for individuals passionate about technology to kick-start their career in IT support.
Key Responsibilities:
Provide Technical Support: Respond to user inquiries and issues via phone, email, or in person. Diagnose and troubleshoot technical problems related to hardware, software, network, and peripherals.
Incident Management: Log all support requests accurately in the ticketing system. Prioritize and escalate issues as necessary to ensure timely resolution. Keep users informed about the status of their requests.
Hardware and Software Installation: Assist in the setup, configuration, and installation of computers, printers, software applications, and other IT equipment.
System Maintenance: Perform routine maintenance tasks such as software updates, patches, and system upgrades. Ensure systems are operating efficiently and securely.
User Training and Documentation: Provide basic training to users on IT systems and applications. Create and maintain documentation such as user guides and troubleshooting manuals.
Security Compliance: Adhere to security policies and procedures to safeguard sensitive information. Assist in monitoring and maintaining the security of IT systems.
Collaboration: Work closely with other IT team members to resolve complex issues and improve IT processes. Collaborate with vendors and external service providers when necessary.
Continuous Learning: Stay updated with the latest trends and developments in technology. Participate in training sessions and certifications to enhance technical skills.
Requirements:
Bachelor's degree in Computer Science, Information Technology, or related field. (Or equivalent experience)
Strong interest in technology and enthusiasm for learning.
Excellent communication and interpersonal skills.
Ability to work independently and collaboratively in a team environment.
Basic understanding of IT concepts such as networking, operating systems, and hardware components.
Familiarity with commonly used software applications (e.g., Microsoft Office Suite).
Problem-solving skills with a methodical approach to troubleshooting.
Flexibility to work occasional evenings or weekends to support business needs.
Preferred Qualifications:
Relevant internships or work experience in IT support or a related field.
Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent.
Knowledge of ITIL (Information Technology Infrastructure Library) principles.
Familiarity with remote desktop support tools and techniques.
Experience with ticketing systems such as ServiceNow or JIRA.
As an Entry Level IT Support Analyst, you will play a crucial role in ensuring the smooth operation of our organization's IT infrastructure. You will provide technical assistance and support to internal users, troubleshoot issues, and contribute to the overall efficiency of our IT systems.
This role offers an excellent opportunity for individuals passionate about technology to kick-start their career in IT support.
Key Responsibilities:
Provide Technical Support: Respond to user inquiries and issues via phone, email, or in person. Diagnose and troubleshoot technical problems related to hardware, software, network, and peripherals.
Incident Management: Log all support requests accurately in the ticketing system. Prioritize and escalate issues as necessary to ensure timely resolution. Keep users informed about the status of their requests.
Hardware and Software Installation: Assist in the setup, configuration, and installation of computers, printers, software applications, and other IT equipment.
System Maintenance: Perform routine maintenance tasks such as software updates, patches, and system upgrades. Ensure systems are operating efficiently and securely.
User Training and Documentation: Provide basic training to users on IT systems and applications. Create and maintain documentation such as user guides and troubleshooting manuals.
Security Compliance: Adhere to security policies and procedures to safeguard sensitive information. Assist in monitoring and maintaining the security of IT systems.
Collaboration: Work closely with other IT team members to resolve complex issues and improve IT processes. Collaborate with vendors and external service providers when necessary.
Continuous Learning: Stay updated with the latest trends and developments in technology. Participate in training sessions and certifications to enhance technical skills.
Requirements:
Bachelor's degree in Computer Science, Information Technology, or related field. (Or equivalent experience)
Strong interest in technology and enthusiasm for learning.
Excellent communication and interpersonal skills.
Ability to work independently and collaboratively in a team environment.
Basic understanding of IT concepts such as networking, operating systems, and hardware components.
Familiarity with commonly used software applications (e.g., Microsoft Office Suite).
Problem-solving skills with a methodical approach to troubleshooting.
Flexibility to work occasional evenings or weekends to support business needs.
Preferred Qualifications:
Relevant internships or work experience in IT support or a related field.
Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent.
Knowledge of ITIL (Information Technology Infrastructure Library) principles.
Familiarity with remote desktop support tools and techniques.
Experience with ticketing systems such as ServiceNow or JIRA.
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