Dental Receptionsit

Perrysburg | careers-360care.icims.com |
Overview:

This position is responsible for providing administrative support to our nursing home facilities, providers, and clinical teams on a daily basis.

Responsibilities:

 •  Works daily with clinical field team to support patient care activities with our customers.
 •  Provides exceptional customer service with follow up communication to facilities, providers, and clinical field team.
 •  Demonstrates a strong sense of urgency when responding to all request.
 •  Works proactively to anticipate need and support patients, facility, and clinical team.
 •  Manages branch calendar and ensures appropriate schedule for facility and clinical team.
 •  Protects interiority of service by assuring necessary documentation is part of patient records.
 •  Manages the coordination of visit in the 360care timeframe.
 •  Tracks and manages the production of dentures prosthetics.
 •  Understands a clinical emergency with an intention to triage patient with the most urgent need.
 •  Assist field team with monitoring equipment, supplies, and planned maintenance.
 •  Understands company insurance as demonstrated with patient extended care and warranty process.
 •  Operates teams efficiently and understands production versus cost for each dental visit.
 •  Verify, review, and follow up on all patient information.
 •  Works with facility to ensure all paperwork is completed in advance of visit.
 •  Balance and review daily production reports and monitors for solutions.
 •  Conducts routine audits of data input to assure integrity of daily work.
 •  Keeps Branch Manager / Dental operations Director informed of events that could affect the integrity of company.
 •  Daily report production numbers to Branch Manager.
 •  Responsible for completing and initiating documentation process for denture preauthorization.
 •  Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
 •  Maintains confidentiality of all information; abides with HIPAA, OSHA, and PHI guiltiness at all times.
 •  Reacts positively to change and performs duties as assigned.

Qualifications:

 •  High school diploma required; college degree or experience preferred.
 •  Dental scheduling experience required.
 •  Dental office experience required.
 •  Strong computer skills required with proficiency in Microsoft Office
 •  Critical thinking/Solutions-based skills required for time sensitive environment.
 •  Strong time management skills required.
 •  Detail-oriented
 •  Ability to multi-task

We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen
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