MI Windows and DoorsSacramento
GREAT OPPORTUNITY at Milgard Manufacturing.INDUSTRIAL MAINTENANCE TECHNICIAN.Day Shift - Monday-Friday - 7am to 4pm .Milgard Manufacturing is looking for hardworking, dependable, experienced maintenance technician to join our manufacturing team on THIRD SHIFT.Ideal Candidates with 480/240 Elect...
Domino's FranchiseSacramento, 15 mi from Elk Grove
Job Description
ABOUT THE JOB
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want...
SpindleRio Vista
A school in California has a pressing need for substitute Paraprofessionals! Licensure may be required.Day by day basis, substitute setting.General duties, more information provided on assignment.Pay rate is on an hourly basis and predetermined through school.Associates degree, related field preferr...
SpindleRio Vista
A school in California has a pressing need for substitute Paraprofessionals! Licensure may be required.Day by day basis, substitute setting.General duties, more information provided on assignment.Pay rate is on an hourly basis and predetermined through school.Associates degree, related field preferr...
ApexFocusGroupSacramento, 15 mi from Elk Grove
Now accepting applicants for Focus Group studies. Earn up to $750 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed.
Customer Service Representative Agent...
Mac ToolsSacramento
Build a Great Career and a Quality Life with MacTools.Investing in your own business is a bigdecision, but Mac Tools can help make this a reality.If yourcredit is strong and you have the requisite down payment, you canbe your own boss!.You’re steps away from feelingthe freedom and independence of wo...
System Soft TechnologiesFolsom (CA), 21 mi from Elk Grove
Job Summary
The Customer Support Representative (CSR) provides a high level of customer service in a call center environment. As the first point of contact for our members, the CSR provides effective problem resolution by combining technical...
PATH ARCCalifornia
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customers problem.
Must be willing to listen...
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HelpLine Tier 1 Support 24-05527
tanishasystems | Elk Grove | www.jobvertise.com |
Role Summary Helpline Tier 1 Support team will be the first point of contact for customers seeking assistance with products, services and technical issues. You will be responsible for accurate resolution of customer issues and inquires through effective communication and problem solving skills.
Summarized view of skill: Strong customer relationship skills with excellent communication abilities, where the candidate have worked with customers/consumers directly. Mac Troubleshooting skills ServiceNow experience ( this is the platform these folks will work on) Comfortable in strong tech writing skills ( Used for ticket resolution update ) Key Qualifications: Minimum 2 years professional technical troubleshooting expertise or proven technical ability Experience supporting customers via phone, e-mail, chat, and / or in person Passion for customer service and ownership of the customer experience, including comprehensive issue resolution Able to effectively tailor communication and style to differing audiences Able to self-manage and work independently in a fast-paced, constantly changing environment Thrives on a team where expertise is shared and feedback is welcome Effective time management, including ability to multitask, organize and prioritize Able to research and grasp technical information across multiple tools while talking with customers iOS, Smartphone, Tablet, PC or Mac experience Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges Makes space to listen, learn, and amplify diverse perspectives and experience Actively seeks out opportunities to champion and celebrate inclusion and diversity Description: As a telecom customer, we believe our diverse backgrounds, perspectives, and passions help us create the ideas that move all of us forward.
As a Support Advisor, your voice is critical in supporting many of our popular products, including iPhones, iPads, MacBooks, iMacs, and more. As our customers first point of contact, youll be the friendly voice of the Customer, providing world-class customer service, troubleshooting, and technical support.
Well rely on you to listen to our customers and use your technical expertise, creativity, passion, and our documented troubleshooting flow to meet their needs and remind them that behind our great products are amazing people. Well train you to be the best. This position comes with competitive pay, great benefits, eligibility to participate in our company stock plan, time off, an employee discount, and dedicated resources to support your ongoing growth and career development.
Were committed to helping employees explore their potential. Inclusion is a shared responsibility, and we hold ourselves and one another accountable for fostering a culture where everyone feels seen, heard and inspired to do their best work. Additional Requirements Available to attend required training on a fixed schedule that may include weekends.
Flexible to work between the hours of 7: 00 a.m. CST and 10: 30 p.m. CST, including weekends and holidays, with the possibility to flex up or down hours depending upon business needs. Successful completion of a pre-employment assessment and background check Successful completion of initial training Meet all expectations of the role within the first 120 days of employment.
Able to meet minimum typing speed of 40 WPM while talking with customers Qualification and Skills: Apple Certified Support Professional Cisco CCNA certification CompTIA A+ certification Knowledge of ITIL standard methodologies such as the difference between Incident, Problem, and Change.
Summarized view of skill: Strong customer relationship skills with excellent communication abilities, where the candidate have worked with customers/consumers directly. Mac Troubleshooting skills ServiceNow experience ( this is the platform these folks will work on) Comfortable in strong tech writing skills ( Used for ticket resolution update ) Key Qualifications: Minimum 2 years professional technical troubleshooting expertise or proven technical ability Experience supporting customers via phone, e-mail, chat, and / or in person Passion for customer service and ownership of the customer experience, including comprehensive issue resolution Able to effectively tailor communication and style to differing audiences Able to self-manage and work independently in a fast-paced, constantly changing environment Thrives on a team where expertise is shared and feedback is welcome Effective time management, including ability to multitask, organize and prioritize Able to research and grasp technical information across multiple tools while talking with customers iOS, Smartphone, Tablet, PC or Mac experience Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges Makes space to listen, learn, and amplify diverse perspectives and experience Actively seeks out opportunities to champion and celebrate inclusion and diversity Description: As a telecom customer, we believe our diverse backgrounds, perspectives, and passions help us create the ideas that move all of us forward.
As a Support Advisor, your voice is critical in supporting many of our popular products, including iPhones, iPads, MacBooks, iMacs, and more. As our customers first point of contact, youll be the friendly voice of the Customer, providing world-class customer service, troubleshooting, and technical support.
Well rely on you to listen to our customers and use your technical expertise, creativity, passion, and our documented troubleshooting flow to meet their needs and remind them that behind our great products are amazing people. Well train you to be the best. This position comes with competitive pay, great benefits, eligibility to participate in our company stock plan, time off, an employee discount, and dedicated resources to support your ongoing growth and career development.
Were committed to helping employees explore their potential. Inclusion is a shared responsibility, and we hold ourselves and one another accountable for fostering a culture where everyone feels seen, heard and inspired to do their best work. Additional Requirements Available to attend required training on a fixed schedule that may include weekends.
Flexible to work between the hours of 7: 00 a.m. CST and 10: 30 p.m. CST, including weekends and holidays, with the possibility to flex up or down hours depending upon business needs. Successful completion of a pre-employment assessment and background check Successful completion of initial training Meet all expectations of the role within the first 120 days of employment.
Able to meet minimum typing speed of 40 WPM while talking with customers Qualification and Skills: Apple Certified Support Professional Cisco CCNA certification CompTIA A+ certification Knowledge of ITIL standard methodologies such as the difference between Incident, Problem, and Change.
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