thumb_up_altRecommended

Delivery Driver

apartmentDoorDashplaceDetroit
Available in over 4,000 cities in the U.S, DoorDash connects local businesses and local drivers (called Dashers) with opportunities to earn, work, and live.All you need is a mode of transportation (bike, car, scooter) and a smartphone to start making money.You can even sign up and begin working that...
apartmentDoorDashplaceBloomfield Hills
Available in over 4,000cities in the U.S, DoorDash connects local businesses and localdrivers (called Dashers) with opportunities to earn, work, andlive.All you need is a mode oftransportation (bike, car, scooter) and a smartphone to startmaking money.You can even sign up and beginworking that same ...
apartmentServiceNowplaceSouthfield (MI), 8 mi from Detroit
Job Description The Solution Sales Manager will oversee market success of ServiceNow's Customer Experience products. These products are built on our market leading Service Management platform and create a single source of truth that allows...
apartmentCXGplaceDetroit
CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience...
apartmentCXGplaceTroy (MI), 6 mi from Detroit
CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience...
apartmentHollister Co. StoresplaceNovi, 19 mi from Detroit
Job Description A Full-Time Key Holder helps drive the business through leadership and is actively involved in ensuring a differentiated customer experience. Key Holders should be assertive, analytical and trustworthy as a leader of a multi-million...
apartment1-800 Hansons LLCplaceTroy (MI), 6 mi from Detroit
by 1-800 Hansons. As an Inside Sales (Call Center) Representative your goal is to enhance the customer experience through effective listening, unparalleled professionalism, and unwavering focus - setting the tone for success for the Certified Home...
apartmentPrimark - USplaceAuburn Hills, 17 mi from Detroit
Support the store to create a safe customer and colleague environment. Conduct operational checks to enhance colleague and customer experience. Reports to: EHS & Operations In-Store Lead / Store Manager This role will:  •  Support the Store Manager...
Get new jobs by email!
Get email updates for the latest Customer Experience jobs in Detroit
It's free, and you can cancel email updates at any time

Connections Strategist

Detroit | www.resume-library.com |
Job Description

Strategy at Digitas is a multi-disciplinary team of Creative, Social, Experience and Connections Strategy experts, unified by a shared ambition to inspire ideas that move people.

To further accelerate this ambition, we are looking for an outstanding Strategist, Connections Strategy (CRM) – someone who champions a modern approach to connected brand experiences powered by data; who understands consumer behavior and context, and architects and orchestrates strategic communications to define how automotive brands connect to people in a digital world.

Sound like you? Read on.

What you’ll do:

Analyzing how consumers interact with CRM communications through extensive research and rigorous data analysis of performance data, competitive intel, and segmentation insights

Partnering with creative, tech, data and strategy leads in mapping consumer experience/CRM journeys to identify high-impact moments for brands to connect, build loyalty and increase lifetime value

Identifying opportunities to leverage 1P & 3P data and marketing technology stack to improve CRM strategies and tactics

Briefing creative teams on customer centric CRM experiences

Assessing CRM experiences across the automotive industry and identify new opportunities for transforming the current customer experience

Diving deep into our clients’ CRM, loyalty and CRM lifecycle strategies to understand:Competitive landscapes and whitespace opportunities

Strategies and tactics to build deeper relationships with customers

Opportunities to evolve existing programs to deliver exceptional experiences

Bring best practices to clients in integrated marketing communications across addressable channels like email, sms, web, direct mail and media

Keeping clients apprised of competitive activity, cultural shifts and consumer trends

Forming collaborative relationships with other agency capabilities, partner agency teams and third parties as necessary