Mortgage Services Manager
Carson City | mortgagecareers-gnm.icims.com |
Overview:
At Greater Nevada, our passion is helping more people Live Greater, including our members, communities, and each other.
With pride, we strive to make a difference in the lives of our members and the communities they live in through financial inclusion, education, and empowerment. Why? Simply because we believe that together, we Live Greater.
To do this, we practice C.A.R.E. with our Values:
• We Care Genuinely.
• We build relationships because we know that we are Greater Together.
• We Stay Trustworthy as we serve our communities.
• "Be Bright" rings in our ears as we find custom solutions that meet our members' needs.
• We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be.
• In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve.
These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 88,500 members and thousands upon thousands of people through our community and philanthropic work.
If you’re enthusiastic, collaborative, and ready to make an impact, we’d love to meet you!
About The Position:
The Mortgages Services Manager is responsible for overseeing the loan servicing, compliance, and related staff, of Greater Nevada Mortgage (GNM). Responsibilities are focused on promoting high quality service to borrowers, managing mortgage loss mitigation, increasing revenue through servicing activities, and mitigating risk through effective management of overall compliance.
What You'll Be Doing
• Responsible for oversight of the following functions within the mortgage servicing team including but not limited to customer service, cash management, default management, escrow management, and investor reporting.
• Ensure the proper accounting of investor reimbursement.
• Manage business partner relationships in the areas of oversight according to regulatory requirements.
• Manage custodial escrow accounts in accordance with investor and regulatory requirements.
• Ensure the loan level activity, remittance, and reconciliation of investor loan portfolios are completed in accordance with investor expectations.
• Direct the loss mitigation efforts relative to the servicing of mortgage loans.
• Direct compliance efforts relative to origination and servicing of mortgage loans.
Qualifications
• 3-5 Years Leadership Experience
• 3-5 years of financial institution servicing experience within mortgage lending
Skills & Competencies
• Effectiveness in training and developing employees
• History of building relationships with internal and external partners
• Seeks ways to improve processes
• Effectively Trains and Develops Employees
• Builds relationships with internal and external partners
Physical Demands
• While performing the duties of your job, you may regularly be required to sit and use a keyboard, multiple monitors, mouse, and telephone (including repetitive motions with hands, fingers, arms, etc.) for extended periods of time. You may also frequently be required to stand, walk, and reach with hands and arms, bend, and kneel.
• You may occasionally be required to lift and/or move up to 20 pounds.
Location and Travel Requirements
Greater Nevada's Eagle Station location
451 Eagle Station Lane
Carson City, Nevada 89701
United States
• Located in an idyllic small community in beautiful Northern Nevada
• You must be willing and able to travel to locales other than the normal location for the position, including overnight trips as appropriate for your job responsibilities.
• Must possess a valid Driver’s License and have access to a reliable vehicle.
Compensation & Benefits
• $70,000.00-$100,000.00 per year
• Compensation is dependent on experience
• Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents
• Health Savings Account contributions
• Supplemental insurance and life insurance plans
• Paid time off, including vacation and sick time, 12 annual paid holidays, 2 floating holidays, 1 floating wellness day and sabbatical leave after every seven years of employment
• Paid time to volunteer and make a contribution to the community
• Employee product and service discounts
Greater Nevada is an Equal Opportunity Employer
Employment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
At Greater Nevada, our passion is helping more people Live Greater, including our members, communities, and each other.
With pride, we strive to make a difference in the lives of our members and the communities they live in through financial inclusion, education, and empowerment. Why? Simply because we believe that together, we Live Greater.
To do this, we practice C.A.R.E. with our Values:
• We Care Genuinely.
• We build relationships because we know that we are Greater Together.
• We Stay Trustworthy as we serve our communities.
• "Be Bright" rings in our ears as we find custom solutions that meet our members' needs.
• We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be.
• In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve.
These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 88,500 members and thousands upon thousands of people through our community and philanthropic work.
If you’re enthusiastic, collaborative, and ready to make an impact, we’d love to meet you!
About The Position:
The Mortgages Services Manager is responsible for overseeing the loan servicing, compliance, and related staff, of Greater Nevada Mortgage (GNM). Responsibilities are focused on promoting high quality service to borrowers, managing mortgage loss mitigation, increasing revenue through servicing activities, and mitigating risk through effective management of overall compliance.
What You'll Be Doing
• Responsible for oversight of the following functions within the mortgage servicing team including but not limited to customer service, cash management, default management, escrow management, and investor reporting.
• Ensure the proper accounting of investor reimbursement.
• Manage business partner relationships in the areas of oversight according to regulatory requirements.
• Manage custodial escrow accounts in accordance with investor and regulatory requirements.
• Ensure the loan level activity, remittance, and reconciliation of investor loan portfolios are completed in accordance with investor expectations.
• Direct the loss mitigation efforts relative to the servicing of mortgage loans.
• Direct compliance efforts relative to origination and servicing of mortgage loans.
Qualifications
• 3-5 Years Leadership Experience
• 3-5 years of financial institution servicing experience within mortgage lending
Skills & Competencies
• Effectiveness in training and developing employees
• History of building relationships with internal and external partners
• Seeks ways to improve processes
• Effectively Trains and Develops Employees
• Builds relationships with internal and external partners
Physical Demands
• While performing the duties of your job, you may regularly be required to sit and use a keyboard, multiple monitors, mouse, and telephone (including repetitive motions with hands, fingers, arms, etc.) for extended periods of time. You may also frequently be required to stand, walk, and reach with hands and arms, bend, and kneel.
• You may occasionally be required to lift and/or move up to 20 pounds.
Location and Travel Requirements
Greater Nevada's Eagle Station location
451 Eagle Station Lane
Carson City, Nevada 89701
United States
• Located in an idyllic small community in beautiful Northern Nevada
• You must be willing and able to travel to locales other than the normal location for the position, including overnight trips as appropriate for your job responsibilities.
• Must possess a valid Driver’s License and have access to a reliable vehicle.
Compensation & Benefits
• $70,000.00-$100,000.00 per year
• Compensation is dependent on experience
• Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents
• Health Savings Account contributions
• Supplemental insurance and life insurance plans
• Paid time off, including vacation and sick time, 12 annual paid holidays, 2 floating holidays, 1 floating wellness day and sabbatical leave after every seven years of employment
• Paid time to volunteer and make a contribution to the community
• Employee product and service discounts
Greater Nevada is an Equal Opportunity Employer
Employment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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