IT Help Desk Technician (Contract)

Two95 International Inc. | Los Angeles | www.resume-library.com |
Title: IT Help Desk Technician
Duration: 6+ Months Contract
Location: Los Angeles, CA
Rate: $OPEN

Requirements

Implemented processes and procedures

Manage targets and KPIs for Help desk

Setup, configured and on-going management of reports for Help desk.

Reports dashboard

Handling tickets and advanced customer queries

First point for escalations

Developing & troubleshooting. Layer 1-3 topologies

Benefits

Note: If interested please send your updated resume to (url removed) and include your salary requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.

Thanks and Regards

Shubhankar M | Technical Recruiter

Phone: (phone number removed) ext 1239 | Email: (url removed) |

Two95 International Inc | 1101, N Kings Hwy, Suite #200 Cherry Hill ,NJ 08034 | Fax: (phone number removed) | (url removed)

Inc500-5000 Recognized Fastest growing private company in U.S.A.

LinkedIn: (url removed)/in/shubhankar-madane-67a21666/
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