Platinum Supplemental InsuranceChampaign
If you’re exploring sales careers, you already know sales is the way to get ahead.You can sell just about anywhere, but the key is knowing how to spot the right opportunity.Have you ever noticed that the most successful sales people receive superior support from the companies they work with?
A robus...
Platinum Supplemental InsuranceChampaign
If you’re exploring sales careers, you already know sales is the way to get ahead.You can sell just about anywhere, but the key is knowing how to spot the right opportunity.Have you ever noticed that the most successful sales people receive superior support from the companies they work with?
A robus...
Flex-N-Gate CorporationUrbana (IL), 1 mi from Champaign
of the building or property. The Maintenance Supervisor manages the hourly maintenance personnel in a safe, effective and efficient manner in compliance with the company policies, procedures and all legislative requirements.
This position will be 1st Shift 7:00am...
CARLEChampaign
or clinical outcomes.
• Assists Nursing Supervisor/coordinator in the development of departmental standing orders.
• Manages triage responsibilities of high risk and low risk pregnant women, well women, and acute conditions following obstetrical...
CARLEChampaign
or clinical outcomes.
• Assists Nursing Supervisor/coordinator in the development of departmental standing orders.
• Manages triage responsibilities of high risk and low risk pregnant women, well women, and acute conditions following obstetrical...
CARLEUrbana (IL), 1 mi from Champaign
or clinical outcomes.
• Assists Nursing Supervisor/coordinator in the development of departmental standing orders.
• Manages triage responsibilities of high risk and low risk pregnant women, well women, and acute conditions following obstetrical...
Pilot CompanyChampaign
and industry standards
• Communicate with service tech supervisor and store management to report repair status
• Complete same day work order repair notes and forward to supervisor; ensure charge allocations are entered accordingly
• Monitor truck stock...
BluSkyChampaign
Time Off and Holidays
• Life & Disability Insurance
• Employee Assistance Programs
• Health and Wellness Programs
• BluSky apparel
What does a Restoration Supervisor do? They fix broken buildings!
Whether it's a broken pipe or a major storm, when...
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Information Technology Technician
Covington | uscareers-flexngate.icims.com |
Overview:
Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10^th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals.
Scope of the Position:
The Information Technology Technician’s role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of approved diagnostics and help tools, as well as require that the individual give hands-on help at the desktop level.
Responsibilities:
• Evaluate documented resolutions and suggest ways to prevent future problems.
• Field incoming help requests from end users via telephone, email and text in a courteous manner.
• Document all pertinent end user problem or issue.
• Escalate problems (when required) to the appropriate experienced technician.
• Record, track, and document - help desk request, problem-solving process, including all successful and unsuccessful decisions made, and brief IT Support Supervisor on final resolution.
• Use only approved diagnostic utilities to aid in troubleshooting.
• Access approved software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
• Identify and learn appropriate software and hardware used and supported by the organization.
• Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
• Test fixes to ensure problem has been adequately resolved and report all finding and final resolutions.
• Perform post-resolution follow-up, with users and supervisor.
• Available for support calls 24/7
Qualifications:
• High School diploma or equivalent
• 2 to 4 year work experience in related field required.
• Recommended certificates in information systems
• Recommended completion of a one-year college level curriculum
• Knowledge of basic computer hardware and application software.
• Experience with desktop operating systems including Windows XP, 7 and 8
• Working knowledge of a range of diagnostic utilities.
• Exceptional customer service orientation and the ability to present ideas in user-friendly language.
• Be prompt, directed, reliable, self-motivated and highly dependable
• Keen attention to detail and able to effectively prioritize and execute tasks in a high-pressure environment.
• Experience working in a team-oriented, collaborative environment.
• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning.
Benefits:
• Medical, dental, prescription, vision, life and disability insurance; and a flexible spending account
• 401(k) retirement savings plan with company match
• Extensive safety training, new hire orientation, continuous learning and development programs and tuition reimbursement
• Paid holidays and vacation time
What do our employees have to say?
“It engages you professionally, and provides learning opportunities.”
“Lots of growth opportunity.”
“The company’s young enough to be exciting, but old enough to be stable.”
Not just a job—a great place to work!
Flex-N-Gate is an equal opportunity employer. EOE/Minorities/Females/Veterans/Disabled.
Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10^th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals.
Scope of the Position:
The Information Technology Technician’s role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of approved diagnostics and help tools, as well as require that the individual give hands-on help at the desktop level.
Responsibilities:
• Evaluate documented resolutions and suggest ways to prevent future problems.
• Field incoming help requests from end users via telephone, email and text in a courteous manner.
• Document all pertinent end user problem or issue.
• Escalate problems (when required) to the appropriate experienced technician.
• Record, track, and document - help desk request, problem-solving process, including all successful and unsuccessful decisions made, and brief IT Support Supervisor on final resolution.
• Use only approved diagnostic utilities to aid in troubleshooting.
• Access approved software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
• Identify and learn appropriate software and hardware used and supported by the organization.
• Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
• Test fixes to ensure problem has been adequately resolved and report all finding and final resolutions.
• Perform post-resolution follow-up, with users and supervisor.
• Available for support calls 24/7
Qualifications:
• High School diploma or equivalent
• 2 to 4 year work experience in related field required.
• Recommended certificates in information systems
• Recommended completion of a one-year college level curriculum
• Knowledge of basic computer hardware and application software.
• Experience with desktop operating systems including Windows XP, 7 and 8
• Working knowledge of a range of diagnostic utilities.
• Exceptional customer service orientation and the ability to present ideas in user-friendly language.
• Be prompt, directed, reliable, self-motivated and highly dependable
• Keen attention to detail and able to effectively prioritize and execute tasks in a high-pressure environment.
• Experience working in a team-oriented, collaborative environment.
• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning.
Benefits:
• Medical, dental, prescription, vision, life and disability insurance; and a flexible spending account
• 401(k) retirement savings plan with company match
• Extensive safety training, new hire orientation, continuous learning and development programs and tuition reimbursement
• Paid holidays and vacation time
What do our employees have to say?
“It engages you professionally, and provides learning opportunities.”
“Lots of growth opportunity.”
“The company’s young enough to be exciting, but old enough to be stable.”
Not just a job—a great place to work!
Flex-N-Gate is an equal opportunity employer. EOE/Minorities/Females/Veterans/Disabled.
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