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Field Service Engineer
ABB | Syracuse | Full-time | careers.abb |
Field Service Engineer
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
As a Field Engineer, you will execute service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point while delivering quality and satisfying customer service.
You will be responsible for working as a member of a work group in order to meet assigned objectives. You will work within defined parameters to make decisions, apply concepts to issues of moderate complexity and resolve issues through immediate action or short term planning.
Responsibility includes performing installation, troubleshooting, repair and preventative maintenance on electrical distribution equipment.
This position reports to
Area Field Services Manager
Your responsibilities
• Provide knowledge of and conduct work activities in compliance with the ABB HSE (Health, Safety and Environment), ABB Way and Safety Manual & Safety policy at all times
• Maintain knowledge of and conduct work activities in compliance with all safety policies
• Develop and further expand technical knowledge and expertise, currently recognized industry standards for engineering ability
• Maintain knowledge of applicable product line warranties and accomplish effective warranty
• Administration
• Be responsible for hands on execution of projects including Startup, commissioning, troubleshooting, engineering, design and repair of Power Delivery equipment in respective area; Power Delivery includes transformers, switchgear, OCBs (Oil Circuit Breakers), Circuit Breakers, busways, UPS (Uninterruptable Power Source), ATS (Automatic Transfer Scheme), PLCs (Programmable Logic Controllers), Relays, Power Management Controls systems and other Power related equipment & controls
• Perform administrative functions such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely and thorough basis
• Exercise good judgment in controlling costs and expenditures of company funds. Protect the company's capital investments by properly safeguarding and maintaining that equipment for which responsible
• Make contributions to the continued development and refinement of Installation and Field Services
• Engineering Standards and Procedures as they apply to designated specialty and to conduct work efforts in accordance thereof
• Strive to achieve the highest level of customer satisfaction in all transactions and relationships
Your background
• Bachelor's Degree in Electrical Engineering and minimum 2 years of field engineering experience (OR a High School Diploma with a minimum of 5 years of engineering / field experience)
• Ability and willingness to travel approximately 50 percent as required
• Ability and willingness to possess and maintain a valid passport and driver's license
• Technical skills in testing of power distribution and delivery to include Low Voltage (LV) and Medium Voltage (MV) Breakers, Switchgear, Relays and Transformers
• Experience in the repair and refurbishment of LV and MV circuit breakers (OEM (Original Equipment Manufacturer) equipment such as Siemens, GE, ABB, SquareD, Multilin relays and Switzer Relays). PLC experience is a plus
• Ability to build strong customer relationships
• Demonstrated ability to work effectively with minimum supervision
• Demonstrated interpersonal skills
• Customer service oriented
• Strong Computer skills to include Outlook, Excel and Word
• Candidates must already have a work authorization that would permit them to work for ABB in the US
Benefits
• Retirement plan
• Life insurance
• Disability insurance
• Wellbeing program
• Healthcare plan
More about us
Electrifying the world in a safe, smart and sustainable way, ABB Electrification is a global technology leader in electrical distribution and management from source to socket. As the world’s demand for electricity grows, our 50,000+ employees across 100 countries collaborate with customers and partners to transform how people connect, live and work.
We develop innovative products, solutions and digital technologies that enable energy efficiency and a low carbon society across all sectors. By applying global scale with local expertise, we shape and support global trends, deliver excellence for customers and power a sustainable future for society.
go.abb/electrification
We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.
Equal Employment Opportunity and Affirmative Action at ABB
ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf
As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $61,900 and $115,100 annually.
myBenefitsABB.com
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
As a Field Engineer, you will execute service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point while delivering quality and satisfying customer service.
You will be responsible for working as a member of a work group in order to meet assigned objectives. You will work within defined parameters to make decisions, apply concepts to issues of moderate complexity and resolve issues through immediate action or short term planning.
Responsibility includes performing installation, troubleshooting, repair and preventative maintenance on electrical distribution equipment.
This position reports to
Area Field Services Manager
Your responsibilities
• Provide knowledge of and conduct work activities in compliance with the ABB HSE (Health, Safety and Environment), ABB Way and Safety Manual & Safety policy at all times
• Maintain knowledge of and conduct work activities in compliance with all safety policies
• Develop and further expand technical knowledge and expertise, currently recognized industry standards for engineering ability
• Maintain knowledge of applicable product line warranties and accomplish effective warranty
• Administration
• Be responsible for hands on execution of projects including Startup, commissioning, troubleshooting, engineering, design and repair of Power Delivery equipment in respective area; Power Delivery includes transformers, switchgear, OCBs (Oil Circuit Breakers), Circuit Breakers, busways, UPS (Uninterruptable Power Source), ATS (Automatic Transfer Scheme), PLCs (Programmable Logic Controllers), Relays, Power Management Controls systems and other Power related equipment & controls
• Perform administrative functions such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely and thorough basis
• Exercise good judgment in controlling costs and expenditures of company funds. Protect the company's capital investments by properly safeguarding and maintaining that equipment for which responsible
• Make contributions to the continued development and refinement of Installation and Field Services
• Engineering Standards and Procedures as they apply to designated specialty and to conduct work efforts in accordance thereof
• Strive to achieve the highest level of customer satisfaction in all transactions and relationships
Your background
• Bachelor's Degree in Electrical Engineering and minimum 2 years of field engineering experience (OR a High School Diploma with a minimum of 5 years of engineering / field experience)
• Ability and willingness to travel approximately 50 percent as required
• Ability and willingness to possess and maintain a valid passport and driver's license
• Technical skills in testing of power distribution and delivery to include Low Voltage (LV) and Medium Voltage (MV) Breakers, Switchgear, Relays and Transformers
• Experience in the repair and refurbishment of LV and MV circuit breakers (OEM (Original Equipment Manufacturer) equipment such as Siemens, GE, ABB, SquareD, Multilin relays and Switzer Relays). PLC experience is a plus
• Ability to build strong customer relationships
• Demonstrated ability to work effectively with minimum supervision
• Demonstrated interpersonal skills
• Customer service oriented
• Strong Computer skills to include Outlook, Excel and Word
• Candidates must already have a work authorization that would permit them to work for ABB in the US
Benefits
• Retirement plan
• Life insurance
• Disability insurance
• Wellbeing program
• Healthcare plan
More about us
Electrifying the world in a safe, smart and sustainable way, ABB Electrification is a global technology leader in electrical distribution and management from source to socket. As the world’s demand for electricity grows, our 50,000+ employees across 100 countries collaborate with customers and partners to transform how people connect, live and work.
We develop innovative products, solutions and digital technologies that enable energy efficiency and a low carbon society across all sectors. By applying global scale with local expertise, we shape and support global trends, deliver excellence for customers and power a sustainable future for society.
go.abb/electrification
We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.
Equal Employment Opportunity and Affirmative Action at ABB
ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf
As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $61,900 and $115,100 annually.
myBenefitsABB.com