Associate Lab Computing Analyst
Job Title: Associate Lab Computing Analyst
Job Location: Morrisville, NC
Duration: 7+ Months
Position Overview:
Daily Responsibilities/Job Description:
Applies professional-level technical skill and judgment to provide non-routine technical support for computer/data center operations.
Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized computer network setting.
Maintains access control, data integrity and file system security for the computer/data center environment.
Monitors, tracks and records system performance and utilization metrics.
Communicates highly technical information to both technical and nontechnical personnel.
Recommends process, hardware and software solutions, including new acquisitions and upgrades, to improve computer/data center efficiency.
May participate in development of information technology and infrastructure projects.
May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.
May include company-wide, web-enabled solutions.
Interaction level with Management/Team Members:
Daily
Skills Overview:
Qualifications/years of experience:
IT Experience (Deskside Support) 1-3 years
Must Haves:
Deskside Support Experience
IT Experience
Customer/Data Experience
Technology Requirements:
Networking
Active Directory
Imaging
Additional Requirements:
Success/Performance Metrics:
Soft Skills Needed:
Positive Attitude
Willing to work and learn
Confident within communication styles
Ability to work individual but participate in team environment
Performance Measurements:
Performance/Work review – Daily
Job Location: Morrisville, NC
Duration: 7+ Months
Position Overview:
Daily Responsibilities/Job Description:
Applies professional-level technical skill and judgment to provide non-routine technical support for computer/data center operations.
Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized computer network setting.
Maintains access control, data integrity and file system security for the computer/data center environment.
Monitors, tracks and records system performance and utilization metrics.
Communicates highly technical information to both technical and nontechnical personnel.
Recommends process, hardware and software solutions, including new acquisitions and upgrades, to improve computer/data center efficiency.
May participate in development of information technology and infrastructure projects.
May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.
May include company-wide, web-enabled solutions.
Interaction level with Management/Team Members:
Daily
Skills Overview:
Qualifications/years of experience:
IT Experience (Deskside Support) 1-3 years
Must Haves:
Deskside Support Experience
IT Experience
Customer/Data Experience
Technology Requirements:
Networking
Active Directory
Imaging
Additional Requirements:
Success/Performance Metrics:
Soft Skills Needed:
Positive Attitude
Willing to work and learn
Confident within communication styles
Ability to work individual but participate in team environment
Performance Measurements:
Performance/Work review – Daily
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