DIVISION DIRECTOR PATIENT SOLUTIONS,Southwest
Phoenix | Permanent | www.tiptopjob.com |
Position Title: DIVISION DIRECTOR PATIENT SOLUTIONS, Southwest
Salary:83,000 : 100,000
Other Forms of Compensation: Bonus eligible
Morrison Healthcareis a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrisons hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences.
The companys comprehensive Mindful Choices(R) wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrisons alignment with Partnership for a Healthier Americas (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually.
Morrison has been named one of Modern Healthcares Top 100 Best Places to Work in Healthcare for the past five years, and Training Magazines Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.
Job Summary
Under the direction of the National Director of Patient Dining Services, this position provides hands:on training and leadership for the Morrison Region Patient Solutions Managers. As such, this position focuses on driving positive results for patient satisfaction and key operational metrics in designated Focus Accounts. The position and the team at large is responsible for:
• Implementing Morrison branded patient service programs
• Training field personnel responsible for patient services
• Communicating site specific metrics
• Support and participate in patient service trainings on:site, in classes or otherwise stipulated as needed.
Supervisory Responsibilities: Oversees Region Patient Solutions Managers.
Essential Functions and Responsibilities:
• Actively engaged in the training of Morrison Branded patient dining program standards
• Works closely with My Dining and Compass IT team members to support MyDining technology services for patient dining programs
• Communicates effectively to ensure all deadlines and financial goals are met
• Works closely with the corporate and regional team staff to support field and corporate initiatives.
• Collaborates with allied departments to help drive patient services to best success possible and target patient satisfaction goals.
Compliance expectations
• Completes all required documentation and reports in a timely, professional and thorough manner.
• Develops and analyzes budget data utilizing the established goals and objectives for the department.
• Communicates effectively with all team members, clients and customers. This includes telephone, written, and electronic communication.
• Participates and attends company and client meetings, staff development, and professional programs, as appropriate.
• Reads and complies with all policies and procedures of Morrison and Compass as appropriate.
• Follows client facility, Morrison and Compass safety policies and procedures to include incident reporting.
• Projects and practices consistent ownership attributes, which provide a high level of customer service at all points of contact.
Performs other tasks that may be assigned.
Qualifications:
Education and Experience:
• Minimum of 3 years in Patient Dining services experiences in acute or long term care required. Multi:unit experience preferred.
• Must be willing to travel on a regular basis : 50:75 of time.
• Demonstrates strong technical and scientific knowledge with an awareness of management consideration.
• Experience with regulatory standard compliance in healthcare and long term care preferred.
• Must be experienced with computers; to include Microsoft Office (Word, Excel and PowerPoint),
Salary:83,000 : 100,000
Other Forms of Compensation: Bonus eligible
Morrison Healthcareis a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrisons hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences.
The companys comprehensive Mindful Choices(R) wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrisons alignment with Partnership for a Healthier Americas (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually.
Morrison has been named one of Modern Healthcares Top 100 Best Places to Work in Healthcare for the past five years, and Training Magazines Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.
Job Summary
Under the direction of the National Director of Patient Dining Services, this position provides hands:on training and leadership for the Morrison Region Patient Solutions Managers. As such, this position focuses on driving positive results for patient satisfaction and key operational metrics in designated Focus Accounts. The position and the team at large is responsible for:
• Implementing Morrison branded patient service programs
• Training field personnel responsible for patient services
• Communicating site specific metrics
• Support and participate in patient service trainings on:site, in classes or otherwise stipulated as needed.
Supervisory Responsibilities: Oversees Region Patient Solutions Managers.
Essential Functions and Responsibilities:
• Actively engaged in the training of Morrison Branded patient dining program standards
• Works closely with My Dining and Compass IT team members to support MyDining technology services for patient dining programs
• Communicates effectively to ensure all deadlines and financial goals are met
• Works closely with the corporate and regional team staff to support field and corporate initiatives.
• Collaborates with allied departments to help drive patient services to best success possible and target patient satisfaction goals.
Compliance expectations
• Completes all required documentation and reports in a timely, professional and thorough manner.
• Develops and analyzes budget data utilizing the established goals and objectives for the department.
• Communicates effectively with all team members, clients and customers. This includes telephone, written, and electronic communication.
• Participates and attends company and client meetings, staff development, and professional programs, as appropriate.
• Reads and complies with all policies and procedures of Morrison and Compass as appropriate.
• Follows client facility, Morrison and Compass safety policies and procedures to include incident reporting.
• Projects and practices consistent ownership attributes, which provide a high level of customer service at all points of contact.
Performs other tasks that may be assigned.
Qualifications:
Education and Experience:
• Minimum of 3 years in Patient Dining services experiences in acute or long term care required. Multi:unit experience preferred.
• Must be willing to travel on a regular basis : 50:75 of time.
• Demonstrates strong technical and scientific knowledge with an awareness of management consideration.
• Experience with regulatory standard compliance in healthcare and long term care preferred.
• Must be experienced with computers; to include Microsoft Office (Word, Excel and PowerPoint),
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