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Client relationship associate

Randstad | Scottsdale | www.randstadusa.com |
Start date 6/10

 •  Training hours: Monday through Friday 8:30am-5:00pm
 •  Post training hours: Monday through Friday 9:30am-6:00pm
 •  Location: Hybrid, remote Monday/ Friday, on site Tuesday/Wednesday/Thursday

Vanguard is one of the world's largest investment companies, known for its client-first focus, high ethical standards, and collaborative, team-oriented culture.

What you’ll be doing:

Working as a Randstad Associate answering and assisting investors with questions, monetary transactions, financial products and services. You’ll be much more than a customer service professional. You’ll be a technical subject matter expert (paid training provided).
You will be using virtual technology to develop relationships with clients and understand their unique investment to position the appropriate solutions or actions.

This job is for you if you:

 •  Have strong communication and relationship management skills.
 •  Like to work hard in a professional environment that stresses respect and teamwork.
 •  Excel in explaining complex information in ways that are easy to understand.
 •  Want to be part of a small team that’s motivated by helping others and serving the best interests of Vanguard’s investors.
 •  Demonstrate self-motivation and an overall drive to succeed.
 •  Are flexible and thrive in fast-paced work environments.
 •  Ability to learn and adapt to changing situations easily.
 •  Willingness to develop knowledge of the finance industry.

salary: $20 - $20.01 per hour
shift: First
work hours: 8 AM - 6 PM
education: Associate

Responsibilities

Additional Details:

 •  25 day training provided by Vanguard University and the CSO Support Team 100% attendance is expected
 •  Hours during training - 8:30am-5:00pm EST (Monday through Friday). The training period will be a hybrid work model, Monday/Friday will be remote while Tuesday-Thursday will be on site.
 •  Work hours 9:30am-6:00pm EST (During daylight savings time) The schedule will be a hybrid work model, Monday/Friday will be remote while Tuesday-Thursday will be on site. (37.5-40 hour work week) (Monday through Friday)
 •  100% attendance required during the training period
 •  Occasional overtime available based on business needs
 •  Pay Rate: $20/hr. and after 2 months pay rate increases to $23/hr.
 •  This role requires an internet speed test that meets this assignment's expectation of 1Gbps download speed (100mbps) and at least 30 Mbps upload speed. You will be receiving an $80 per month internet stipend to help offset this cost. The monthly amount for this stipend and/or continuation of receiving the stipend is based on client needs/availability.
 •  Randstad offers medical, dental, vision, short term disability, life insurance and 401K (see attached benefits brochure).
 •  Work from home expectations:

o Adherence: Virtually attending all huddles and meetings on time.

Skills
 •  Customer Relationship Management
 •  Client Service
 •  Financial Statements

Qualifications
 •  Years of experience: 2 years
 •  Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.