University of Maryland Medical SystemLargo (MD)
Job Description
COMMUNICATIONS CLERK
Located in Largo in the heart of Prince George’s County, our new state-of-the-art regional medical center (UM Capital Region Medical Center) will provide improved access to primary and ambulatory care services...
University of Maryland Medical SystemBaltimore
Job Description
General Summary
The Internal Communications Manager is responsible for working closely with UMMC and UMMS leaders to provide expertise and direction, using communications platforms to manage the internal communication campaigns...
University of Maryland Medical SystemBaltimore
Job Description
I. General Summary
Under general supervision, using a customer service orientation, receive requests for service and performs call center and emergency communications functions including transport, emergency repairs, general...
PeratonFort Meade
You will write and edit technical documentation for all supported organizations' activities; create documentation for operations; produce implementation guides and end-user guides for capabilities - Standard Operating Procedures; provide field data definitions and data flow documentation; and format...
PeratonGreenbelt
Peraton is seeking an IV&V Senior Project Manager to support the Peraton Space Exploration Networks Services and Evolution (SENSE) contract for our NASA customer based in Greenbelt, MD (GSFC). As IV&V Group Lead, you will report to the Deputy Program Manager for Development and focus on cross functi...
PeratonFort Meade
Peraton is hiring a Cybersecurity Technical Writer to join our Cyber Mission business unit in Jessup, MD. As a technical writer on our team, you will support one of the largest enterprise-wide Engineering contracts within the Intelligence Community.
As a Cybersecurity Technical Writer on our team yo...
InsideHigherEdPrincess Anne
In addition to serving as the University's spokesperson for both routine news and crisis communications, the VPSCM is the President's Chief Communications Officer. Vice President for Strategic Communications and Marketing. The University of Maryland Eastern Shore (UMES) invites inquiries, nomination...
Johns Hopkins Applied Physics Laboratory (APL)Laurel (MD)
Description
Are you a driven individual looking to solve a wide variety of complex challenges related to communication systems design?
Do you have a strong desire to collaborate and work within a team of highly-skilled researchers?
If so, we're...
Get new jobs by email!
Get email updates for the latest Communications jobs in Maryland
It's free, and you can cancel email updates at any time
Communications Administrator, Days
University of Maryland Medical System | Baltimore | www.resume-library.com |
Job Description
I. General Summary
Under general supervision, using a customer service orientation, receive requests for service and performs call center and emergency communications functions including transport, emergency repairs, general maintenance and housekeeping, safety and security alerts and construction requests.
Investigates and communicates the status of the requests to the customer and provides administrative support for relevant departments to address the outstanding issues. Researches, collects, and prepares data for processing, spreadsheet applications and data management in performing tasks.
II. Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
1. Receive, prioritize, and log incoming requests for service during emergent and non-emergent scenarios. Transmit requests via multi-line telephone console, multi-channel dispatch computer system, FAX, computer terminal(s), pagers, public announcement systems, various alarm systems / panels (fire alarm system, kinderguard, elevator entrapment system, security access systems, oxygen, medical air and nitrogen), etc.
2. Process and maintain customer service requests / patient care support group’s data in various, computer systems (work order data system, patient care food/medication data system), etc.; advises service request status to the customer and support service groups. Support linen department, facilities, and EVS, by taking calls and processing work orders. Receive and communicate shuttle requests to parking department,
3. Plan / facilitate customer and support group's educational sessions focused on various presentations and simulations for developing quality work relationships; understanding the work flow and service provisions of each other
4. Communicate critical infrastructure, maintenance, security and safety issues to appropriate leadership with service status updates and reports
5. Prepare documents, reports, charts, tables, graphs, meeting summaries and other materials to support department projects and programs
I. General Summary
Under general supervision, using a customer service orientation, receive requests for service and performs call center and emergency communications functions including transport, emergency repairs, general maintenance and housekeeping, safety and security alerts and construction requests.
Investigates and communicates the status of the requests to the customer and provides administrative support for relevant departments to address the outstanding issues. Researches, collects, and prepares data for processing, spreadsheet applications and data management in performing tasks.
II. Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
1. Receive, prioritize, and log incoming requests for service during emergent and non-emergent scenarios. Transmit requests via multi-line telephone console, multi-channel dispatch computer system, FAX, computer terminal(s), pagers, public announcement systems, various alarm systems / panels (fire alarm system, kinderguard, elevator entrapment system, security access systems, oxygen, medical air and nitrogen), etc.
2. Process and maintain customer service requests / patient care support group’s data in various, computer systems (work order data system, patient care food/medication data system), etc.; advises service request status to the customer and support service groups. Support linen department, facilities, and EVS, by taking calls and processing work orders. Receive and communicate shuttle requests to parking department,
3. Plan / facilitate customer and support group's educational sessions focused on various presentations and simulations for developing quality work relationships; understanding the work flow and service provisions of each other
4. Communicate critical infrastructure, maintenance, security and safety issues to appropriate leadership with service status updates and reports
5. Prepare documents, reports, charts, tables, graphs, meeting summaries and other materials to support department projects and programs
Best jobs you don't want to miss: