HomeGoodsWaltham (MA), 8 mi from Woburn (MA)
and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
Role models...
Booz Allen HamiltonLexington
Cloud Application Migration Project Manager. As an Application Migration Program Manager, you know how to take advantage of cloud. Experience with project management tools, including Jira, Trello, or Asana. Knowledge of project management methodologies, including Agile, Waterfall, and DevOps.
...
InsideHigherEdBoston
PROJECT MANAGER, Questrom School of Business, Office of the Dean. Serving under the Associate Dean of Strategic Initiatives, the Project Manager is entrusted with translating complex initiatives into actionable plans, driving the school's mission forward, and fostering a culture of continuous improv...
FreightTASBoston
General Manager (Freight Forwarding). We are seeking a dynamic and experienced General Manager with a strong background in freight forwarding to lead our team and drive the continued success of ITG Boston. The General Manager will oversee all aspects of operations, with a particular emphasis on frei...
Team WorldwideBoston
Interested individuals should have relevant experience in freight forwarding sales, customer service and operations. ...
SeqeraBoston, 10 mi from Woburn (MA)
Technical Solutions Architect, Customer Experience
Boston / Customer Experience (CX) / FullTime
We provide software for scientists solving today's most complex and important challenges from pioneering innovative therapeutics to unveiling...
UG2Cambridge, 7 mi from Woburn (MA)
This is a full-time management position, with a focus on facility operations, computerized maintenance management system, asset management, energy conservation, engineering review, risk management, property aesthetic, and customer experience...
DraftKingsBoston, 10 mi from Woburn (MA)
customers.
The Crown Is Yours
At DraftKings, we're at the forefront of innovation in the sports and gaming entertainment industry. We’re growing rapidly and looking for a Customer Experience Associate to be the primary point of contact for DraftKings...
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Retail Customer Service Supervisor
Woburn | Permanent | www.tiptopjob.com |
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Opportunity: Contribute To The Growth Of Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store.
Role models outstanding customer service.
• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Takes an active role in training and mentoring Associates on front end principles
• Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
• Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
• Addresses customer concerns and issues promptly, ensuring a positive customer experience
• Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned
Who We Are Looking For: You
• Available to work flexible schedule, including nights and weekends
• Strong understanding of merchandising techniques
• Capable of multi:tasking
• Strong communication and organizational skills with attention to detail
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Able to train others
• 1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care and cell phone discounts; pet and legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance.
All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
This position has a starting pay range of 16.00 to 16.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
/
Opportunity: Contribute To The Growth Of Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store.
Role models outstanding customer service.
• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Takes an active role in training and mentoring Associates on front end principles
• Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
• Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
• Addresses customer concerns and issues promptly, ensuring a positive customer experience
• Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned
Who We Are Looking For: You
• Available to work flexible schedule, including nights and weekends
• Strong understanding of merchandising techniques
• Capable of multi:tasking
• Strong communication and organizational skills with attention to detail
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Able to train others
• 1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care and cell phone discounts; pet and legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance.
All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
This position has a starting pay range of 16.00 to 16.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
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