Response Center Advocate - Students encouraged to APPLY

Sengistix | Mendota Heights | www.resume-library.com |
Job Description

WHO ARE YOU:

Are you passionate about sharing your tech know-how with others, whether they're students, patients, or even grandma?

Your abundance of patience ensures you stick around until they've got it down pat.

Quality care and top-notch customer service are your jam – you're all about going the extra mile and connecting with people.

Whether you're a stay-at-home mom, a full-time student, or enjoying retirement, you're on the lookout for a hassle-free side gig.

You thrive in a relaxed setting but can seamlessly juggle multiple folks needing your expertise without breaking a sweat.

This position equivocates to a Level one help desk in a standard technology environment

WHAT YOU’LL DO:

Be the guardian angel for individuals with disabilities or age-related needs using cutting-edge video monitoring and sensor tech. Swiftly respond to alerts, following protocols to the letter – whether it's reaching out to house staff, management, or even local authorities – ensuring every issue gets sorted pronto or a solid action plan is in place.

Your friendly demeanor shines as you communicate with and serve the individuals in your care, ensuring their well-being and peace of mind are always front and center.

No tech glitch stands a chance against you! You're the troubleshooter extraordinaire, adept at fixing sensors, systems, monitors, and call lists with ease.
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