Desktop Support Analyst
Candidates who excel at explaining intricate technical information to the non-technical user will be ideal for this position. Are you a driven individual who is most productive in an active and positive environment? If you think you have these qualities, Robert Half has a Desktop Support Technician role that may be the position for you.
If you are a motivated candidate with effective problem-solving abilities, we encourage you to apply. This Desktop Support Analyst role is a permanent opportunity based in the New York, New York, area.
How you will make an impact
• Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
• Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
• Arrange hardware repairs with the appropriate vendors
• Offer computer desktop support in accordance with established policies and procedures
• Settle computer problems, and offer suggestions on appropriate action/solutions
• Curate records of daily data communication transactions, issues and remedial actions taken or installation activities
• Interact regularly and effectively with ticket submitters - Comptia A+ experience
• VMware experience required
• Comprehensive knowledge of Microsoft Office 365
• Ability to quickly write reports, business correspondence, user instructions, and procedure manuals
• Desktop support or related experience
If you are a motivated candidate with effective problem-solving abilities, we encourage you to apply. This Desktop Support Analyst role is a permanent opportunity based in the New York, New York, area.
How you will make an impact
• Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
• Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
• Arrange hardware repairs with the appropriate vendors
• Offer computer desktop support in accordance with established policies and procedures
• Settle computer problems, and offer suggestions on appropriate action/solutions
• Curate records of daily data communication transactions, issues and remedial actions taken or installation activities
• Interact regularly and effectively with ticket submitters - Comptia A+ experience
• VMware experience required
• Comprehensive knowledge of Microsoft Office 365
• Ability to quickly write reports, business correspondence, user instructions, and procedure manuals
• Desktop support or related experience
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