Mac ToolsUniversity Heights
Build a Great Career and a Quality Life with MacTools.Investing in your own business is a bigdecision, but Mac Tools can help make this a reality.If yourcredit is strong and you have the requisite down payment, you canbe your own boss!.You’re steps away from feelingthe freedom and independence of wo...
InfoSmart Technologies IncIndianapolis
and technology, agency standards, and ensuring project goal alignment.
• Write technical specifications based on conceptual design and stated business requirements.
• Work with project manager to ensure project plan is maintained and project milestones...
Reveal RiskCarmel (IN), 2 mi from Indianapolis
project management skills: abilities to set and adhere to deadlines, actively communicate barriers and challenges, and coordinate assistance from others when needed.
• Attention to detail, accuracy, and thoroughness in all work products and engagements...
Franklin EnergyIndianapolis
project managers and technology team members to meet platform development goals.
• Apply in-depth technical knowledge to develop applications across one or more technology areas such as web applications, APIs (e.g. REST and SOAP), web services...
Johnson Controls InternationalIndianapolis
programs (The Loop by Perk Spot)
• Check us Out: A Day in the Life of the Building of the Future
What you will do
The Senior Construction Project Manager is part of our Building Technologies & Solutions business at Johnson Controls. Will lead large...
Johnson Controls InternationalIndianapolis
for allocating resources to meet the project objectives.
• Resolves site conflicts regarding the sequencing of work and unforeseen conditions.
• Coordinates facility access and ensures appropriate site-working environments.
• Works with Project Manager...
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Operations Analyst I
Indianapolis | www.resume-library.com |
Responsibilities:
Manage a fast-paced queue of support requests and daily case related tasks of varying level of complexity that are a part of the team’s varied service portfolio. Utilize established standard operating procedures and documented processes to drive all issues to resolution, prioritizing customer satisfaction and efficient task execution.
Develop a deep understanding of the technology, tools, business processes, and legal theory utilized to carry out the range of services within the shared services portfolio performed on behalf of and in collaboration with the various legal business units.
Take ownership of a designated subset of services within the portfolio becoming the subject matter expert and guiding team members on specific tasks by aligning with business objectives and monitoring performance of service tasks through the creation and interpretation of reports and dashboards.
Generate and monitor reports and dashboards for services and tasks to analyze data trends and ensure quality. Provide regular status updates to management at both a high level and detailed level on the assigned portfolio.
May assist senior team members with operational process flows and solution designs, as well as participate in operational enhancement efforts. Gain exposure to the fundamentals of the project and service lifecycle and contribute to process improvement projects as assigned.
Required Qualifications:
Minimum of three years of experience in operations and/or technology services roles (corporate law department or law firm operations experience would be a plus).
Perform well under pressure, work independently and as a part of a team in a fast paced environment. Flexible and able to quickly change course when the needs of the business and team shift direction or accelerate delivery.
Exceptional problem solving skills with passion for data integrity, process definition, and continuous learning.
Strong organizational skills with a high attention to detail, outstanding time management and communication skills, a commitment to exceptional customer support, and the ability to build relationships at every level of the organization
Experience creating dashboards and reports, and ability to apply insights to inform business decision-making.
Outstanding oral and written communication skills; able to communicate and convey information effectively.
Demonstrates a high level of professionalism and discretion handling sensitive or confidential information.
Proficient to expert user-level aptitude in Microsoft Office and/or Google Suite.
Degree or equivalent relevant experience required.
Preferred Qualifications:
Experience with Client platform, specifically Sales Cloud and Service Cloud is plus.
Demonstrated participation in process improvement initiatives and/or project management experience
Reporting and Analytics skills in Client Reports and Dashboards, Einstein Analytics, or Tableau.
Experience with data analysis and reporting; proven ability to analyze, present, and action on raw data (with emphasis on data integrity and accuracy)
Experience with Apttus, Ironclad, or similar Contract Lifecycle Management tool a plus.
A general fearlessness regarding the unknown, keen ability to focus, navigate, and function effectively through ambiguity
As an equal opportunity employer, ICONMA pride itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, Sexual orientation, citizenship, or disabilit
Manage a fast-paced queue of support requests and daily case related tasks of varying level of complexity that are a part of the team’s varied service portfolio. Utilize established standard operating procedures and documented processes to drive all issues to resolution, prioritizing customer satisfaction and efficient task execution.
Develop a deep understanding of the technology, tools, business processes, and legal theory utilized to carry out the range of services within the shared services portfolio performed on behalf of and in collaboration with the various legal business units.
Take ownership of a designated subset of services within the portfolio becoming the subject matter expert and guiding team members on specific tasks by aligning with business objectives and monitoring performance of service tasks through the creation and interpretation of reports and dashboards.
Generate and monitor reports and dashboards for services and tasks to analyze data trends and ensure quality. Provide regular status updates to management at both a high level and detailed level on the assigned portfolio.
May assist senior team members with operational process flows and solution designs, as well as participate in operational enhancement efforts. Gain exposure to the fundamentals of the project and service lifecycle and contribute to process improvement projects as assigned.
Required Qualifications:
Minimum of three years of experience in operations and/or technology services roles (corporate law department or law firm operations experience would be a plus).
Perform well under pressure, work independently and as a part of a team in a fast paced environment. Flexible and able to quickly change course when the needs of the business and team shift direction or accelerate delivery.
Exceptional problem solving skills with passion for data integrity, process definition, and continuous learning.
Strong organizational skills with a high attention to detail, outstanding time management and communication skills, a commitment to exceptional customer support, and the ability to build relationships at every level of the organization
Experience creating dashboards and reports, and ability to apply insights to inform business decision-making.
Outstanding oral and written communication skills; able to communicate and convey information effectively.
Demonstrates a high level of professionalism and discretion handling sensitive or confidential information.
Proficient to expert user-level aptitude in Microsoft Office and/or Google Suite.
Degree or equivalent relevant experience required.
Preferred Qualifications:
Experience with Client platform, specifically Sales Cloud and Service Cloud is plus.
Demonstrated participation in process improvement initiatives and/or project management experience
Reporting and Analytics skills in Client Reports and Dashboards, Einstein Analytics, or Tableau.
Experience with data analysis and reporting; proven ability to analyze, present, and action on raw data (with emphasis on data integrity and accuracy)
Experience with Apttus, Ironclad, or similar Contract Lifecycle Management tool a plus.
A general fearlessness regarding the unknown, keen ability to focus, navigate, and function effectively through ambiguity
As an equal opportunity employer, ICONMA pride itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, Sexual orientation, citizenship, or disabilit
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