Service Delivery Manager
Diverse Lynx | Lewisville | www.resume-library.com |
Position Service Delivery Manager
Location Lewisville, TX / Denton, TX (Onsite)
Job type:- Fulltime
Job Description:-
Experience in setting up Incident, Problem Change processes.
Understanding of Map Gap of processes between two organizations and setup a unified process
Has operational know how of executing this process
Must be an ITIL certified with strong process governance back ground
Strong stake holder management
Strong negotiation skills as the role requires to derive and implement a win process and execution between three organization
Good understanding of SLA framework and establish internal OLAs for the team
Should have experience of transition lifecycle of processes
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role.
We promote and support a diverse workforce across all levels in the company.
Location Lewisville, TX / Denton, TX (Onsite)
Job type:- Fulltime
Job Description:-
Experience in setting up Incident, Problem Change processes.
Understanding of Map Gap of processes between two organizations and setup a unified process
Has operational know how of executing this process
Must be an ITIL certified with strong process governance back ground
Strong stake holder management
Strong negotiation skills as the role requires to derive and implement a win process and execution between three organization
Good understanding of SLA framework and establish internal OLAs for the team
Should have experience of transition lifecycle of processes
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role.
We promote and support a diverse workforce across all levels in the company.
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