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IT Support Technician

Century (FL) | www.roberthalf.com |
IT Support Specialist that will be responsible for troubleshooting tier I/II issues for Windows and MACs, while also administering Active Directory, O365 and troubleshooting software/hardware issues that arise.

Worksite Address: Culver City, CA
Onsite/Remote: 100% Onsite
Pay Rate: $30-32/hr.
Start Date: ASAP
Hours: 8-5pm PST
Duration: 1-3 mo. CTH

Must Haves:

 •  Windows/MAC (some exposure)
 •  Azure (AD)
 •  O365/Outlook
 •  VoIP

Notes from Manager:

 •  Working alongside the manager, providing support for 80 end users on site and remote users as well
 •  Windows, some MAC (familiarity with iOS, Android)
 •  Roll Outs/Projects (will train)
 •  Ability to provide support for 100 End users
 •  Experience with Azure Active Directory/O365/Outlook
 •  Will be Onboarding/Set-up of workstations and applications for end users
 •  Provide White-glove support
 •  Ring Central/VoIP troubleshooting and supporting
 •  Access Points/Switches – knowledge base on how to report issues or light troubleshooting
 •  Switching/Routing, network backbone knowledge
 •  Break/Fix from time to time
 •  Fundamental understating of network systems
 •  Salesforce a PLUS
 •  Google Workspace a PLUS