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Barback

Aurora | www.resume-library.com |
The role of the barback is to assist the bartender and other team members with their daily duties in order to provide excellent customer service to our guests, showing the highest level of attention and empathy.

Responsibilities/Duties:

Serve alcoholic and non-alcoholic drinks to guests

Memorize beverage recipes and create a diverse selection of mixed drinks for patrons

Serve a selection of food items to our esteemed guests seated at the bar area.

Receive and prepare drink orders from guests or servers

Develop and maintain interpersonal relationships with repeat guests

Verify the identification of guests to ensure compliance with age requirements for the purchase of alcoholic beverages.

Remain aware of guest alcohol limits and level of orderliness at the bar per TIPS training

Cut fruit for specialty drinks

Stock bar with adequate amounts of wine, beer, liquor and other beverages

Stock other bar related supplies, as needed

Assist in the development of beverage menus

Plan, organize and control the operations in the bar area

Present checks, collect payment and cash out each guest correctly with transaction receipts

Complete and check cash-out at the end of shift

Clean glasses, utensils and bar equipment

Mop and scrub floors, sinks, coolers and counters at the end of each shift

Complete all side work and daily cleaning tasks

Comply with additional cleaning responsibilities that may be required at the conclusion of each shift.

Attend all mandatory training and meetings

Maintain positive and helpful attitude with all guests and employees

Maintain professional demeanor and adhere to proper dress policy, as defined in the IOA handbook

Follow guidelines and expectations as stated in the employee handbook

Notify the restaurant management team of any issues encountered

Other duties, as assigned

Requirements
 •  Must be 18 years of age or older
 •  Attention to detail
 •  Strong decision-making skills
 •  High school degree or equivalent
 •  Experience with guest relations
 •  Excellent verbal communication skills
 •  Must demonstrate a professional demeanor
 •  Flexibility with hourly schedules, including weekend, vacation and evening availabilities

Benefits

We are proud to offer outstanding benefits to all of our employees.

Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages.

Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits.

We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.