apartmentEYplaceChicago, 24 mi from Deerfield (IL)
to meet client needsIdeally, you’ll also havePrior consulting industry experienceSAP Certification/sExperience with at least one full cycle implementation of your core moduleWhat we look forOn our team, we are looking for someone who is adept...
apartmentServiceNowplaceChicago, 24 mi from Deerfield (IL)
Job Description What you get to do in this role: Lead a team of highly skilled Operational Technology Solutions Consultants, partnering with customers to co-create solutions and expanding ServiceNow’s presence in the market. Domain expertise...
apartmentBelmont VillageplaceSchaumburg
Full Time 1st, 2nd and 3rd Shift Caregivers.Areas: Assisted Living and Dementia Unit.Golf Road, Glenview, IL 60025​.Is Belmont Village a Good Match for You?.Belmont Village employees provide premier healthcare and hospitality services for seniors living within our communities.Our teams are diverse a...
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apartmentBelmont VillageplaceCarol Stream
Immediately Hiring Full Time Caregivers.Sign-On Bonus for Full-Time Hires.Excellent benefits, Paid Time Off, Bonus Opportunities and Access to Daily Earned Pay.Walk in candidates welcome! .Is Belmont Village a Good Match for You?.Belmont Village employees provide premier healthcare and hospital...
apartmentEYplaceChicago, 24 mi from Deerfield (IL)
Consulting – SAP – Manufacturing (Manager) (Multiple Positions) (1500537), Ernst & Young U.S. LLP, Chicago, IL. Provide clients with a unique business perspective on how to leverage SAP technology to improve their operations with a focus on helping clients...
apartmentPublicis SapientplaceChicago, 24 mi from Deerfield (IL)
As an Associate Managing Director, you will be responsible for the growth, development, and implementation of Management Consulting Services across the Publicis Sapient business in North America. Your role will focus on initiating new opportunities...
apartmentEYplaceChicago, 24 mi from Deerfield (IL)
and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Consultant, Technology...
apartmentVoyageadvisoryplaceChicago, 24 mi from Deerfield (IL)
Management Consulting Practice Director, Utilities Chicago, IL or Remote with travel as required Role Overview: Voyage Advisory is actively seeking a seasoned and driven Practice Director with specialized knowledge in the utilities sector...
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Help Desk Manager

Robert Half | Deerfield | www.roberthalf.com |
We are in search of a Help Desk Manager to be based in Glenview, Illinois. The role is within the IT consulting space, providing an opportunity to bring your skills in Microsoft 365, Windows, Database, EO/IR systems, Microsoft, Networking, and Active Directory to our team.
This role is a permanent position, offering the chance to play a crucial part in our company's continued growth and success.

Responsibilities:

 •  Manage and coordinate the help desk team to ensure optimum customer service
 •  Utilize Citrix Technologies to improve and maintain the company's technical systems
 •  Manage and maintain the company's database systems to ensure accurate and timely information provision
 •  Implement and maintain EO/IR systems in accordance with industry standards
 •  Use Microsoft and other software tools to maintain and improve the company's IT infrastructure
 •  Manage and maintain networking systems to ensure secure and efficient data transfer
 •  Utilize Active Directory for network user and resource management
 •  Ensure computer hardware is properly maintained and upgraded as necessary
 •  Oversee configuration management to ensure system stability and availability
 •  Manage deployments of new systems and software across the organization
 •  Provide deskside support to staff, troubleshooting any technical issues they may encounter
 •  Utilize MS Office 365 and Microsoft Windows in day-to-day tasks and project management.
 •  Minimum 5 years of experience as a Help Desk Manager or similar role in IT services
 •  Familiarity with Database management
 •  Solid understanding of Microsoft Systems, including MS Office 365 and Microsoft Windows
 •  Strong knowledge of Networking systems
 •  Experience with Active Directory
 •  Proficiency in Computer Hardware
 •  Skilled in Configuration Management
 •  Experience in Deployments
 •  Experience providing Deskside Support
 •  Excellent communication and leadership skills
 •  Ability to multitask and prioritize work
 •  Strong problem-solving skills
 •  Ability to work independently and as part of a team
 •  Bachelor's degree in Computer Science, Information Technology, or related field is preferred
 •  Relevant professional certifications are an advantage.