Business Systems Analyst 3

Aditi Consulting | Bellevue | www.resume-library.com |
Summary:

This role will report to Senior Product Manager and will mainly support operational issues and changes in process and systems by working closely with a dedicated Engineering team, Operations and business teams to help reduce cost, realize operational excellence and improve customer journey on website

Responsibilities:

Product owner to support teams managing new product launch, system implementations, and mechanisms to accelerate growth for Client’s sales

More specifically, you will partner with engineering and operations teams to improve website especially on fulfillment and billing process

You will identify blockers, ruthlessly prioritize, and influence central teams without direct reporting relationship to deliver results

Support eCom process improvement projects and initiatives through evaluation of current work processes and identification of improvement strategies

Assist in preparation of project planning and coordination, including but not limited to: scheduling, defining roles and responsibilities and documentation

Daily conduct system log monitoring and troubleshoot any interface errors or issues with online orders mainly within SAP R/3 system

You will analyze inquiries and issues on ERP interfaces or ERP system to come up with improvement plan and make changes to the system

Background/Experience:

  3.  5 years of experience in project management, including managing, planning, organizing, scheduling and tracking of projects from initiation, planning, execution and delivery
  1.  3 years of experience in fulfillment/distribution center/operations, supply chain, general management, or engineering operations

Demonstrated ability to interpret data and make business recommendations

Bachelor's degree in information sciences/or computer science, Business Administration, consulting, or business/analytical experience

Excellent written and oral communication skills including an ability to communicate with all cross functional teams (technical and business)

Expertise in the product or market including specific technical or industry knowledge

Ability to maintain a keen attention to detail, multitask and work well under pressure

Natural tendency to be curious, positive and creative

Team player who collaborates well with others

Sincere empathy for the customer and a commitment to delving deep into the challenges they present or experience

Compensation:

The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on several factors, including but not limited to, a candidate’s qualifications, skills, competencies, competencies, experience, location and end client requirements).

Benefits and Ancillaries:

Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.
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