New Directions IT StaffingAtlanta
Knowledge of various technologies, including networking, hardware, software, peripherals, network applications, and security. Troubleshoot and resolve highly complex customer network/system problems across various technologies. Provide technical expertise to the Help Desk and Engineering teams.
Desi...
Datum Software, IncAtlanta
provisioning and storage systems design experience.
Interoperability between Linux and Microsoft Windows based systems and software.
Virtual infrastructure lifecycle management including VM guest deployments and PowerCLI automated build streams.
Experience...
Evolutyz CorpAtlanta
practices to ensure a high standard of quality for all team deliverables.
Write high-quality distributed system software.
Basic qualifications
1+ years of experience contributing to the system design or architecture (architecture, design patterns...
Diverse LynxAlpharetta, 17 mi from Atlanta
systems Software / Web Application hands-on technical experience.
Experience of UI Development using React JS
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without...
Disney Entertainment & ESPN TechnologyAtlanta
We are looking for an experienced backend services focused Software Engineer II to join the Partner Experience Engineering team. Bachelor’s degree in Computer Science, Information Systems, Software Engineering, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent wo...
NCH Healthcare SystemAtlanta
The Administrative Coordinator is responsible for the overall management of the facility’s operation in the absence of Administrative staff and Department Directors. Assumes responsibility as designee for administration duties in the absence of an administrative officer during scheduled duty time.
O...
NCH Healthcare SystemAtlanta
The Administrative Coordinator is responsible for the overall management of the facility’s operation in the absence of Administrative staff and Department Directors. Assumes responsibility as designee for administration duties in the absence of an administrative officer during scheduled duty time.
O...
Beacon HillAtlanta
infrastructure systems including hardware, software, and services.
Goals and Workers Activities
65% -- A. Provide advanced technical security support for enterprise mainframe infrastructure systems
including hardware, software, and services.
A1. Use advanced...
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Technical Support
Atlanta | www.resume-library.com |
Technical Support
A Desktop Support Technician plays a crucial role in providing technical assistance and support to end-users within our client's organization. Their primary responsibility is to ensure that computer hardware, software, and related peripherals are functioning correctly and efficiently, allowing employees to perform their job tasks without disruptions.
This role is responsible for diagnosing, troubleshooting, and resolving hardware and software issues related to desktop computers, laptops, and other end-user devices. They provide technical support to employees, ensuring the smooth operation of IT equipment to maximize productivity.
The Desktop Support Technician is to provide a single point of contact for end users to receive support and maintenance within the organization’s end-user computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all end-user devices and equipment to ensure optimal workstation performance.
The person will also troubleshoot problem areas (in person, by remote tools, by telephone, or via chat) in a timely and accurate manner and provide end-user assistance where required.
Key Responsibilities:
Technical Support: Provide first-level technical support to end-users by responding to IT-related inquiries, troubleshooting issues, and resolving problems related to desktops, laptops, printers, and other peripherals.
Hardware Maintenance: Install, configure, and maintain desktop hardware components, including CPUs, memory, hard drives, and graphics cards and reimage devices.
Software Support: Install, configure, and troubleshoot operating systems, software applications, and drivers on end-user devices. Assist with software updates and patches.
Network Connectivity: Troubleshoot network connectivity issues, including wired and wireless connections. Assist with setting up and configuring network printers and other networked devices.
Remote Assistance: Provide remote support to off-site or remote employees, assisting with technical issues through phone, email, or remote desktop tools.
Documentation: Maintain accurate records of all support requests, including issue descriptions, resolutions, and follow-up actions. Update knowledge base articles and documentation.
Security Compliance: Ensure that all desktops and laptops are compliant with the organization's security policies and standards. Implement antivirus software and security updates.
Collaboration: Collaborate with IT teams, such as network administrators and system administrators, to resolve complex technical issues and improve overall system performance. Work across all internal and external areas of IT as one team
Training: Assist with training of new devices, software or new employees.
Qualifications:
Required:
Bachelor's or associate's degree in computer science, information technology, or a related field, and CompTIA A+ certification are required.
Preferred: Bachelor's or associate's degree in computer science, information technology, or a related field, CompTIA A+ certification, and three or more years of work experience.
For more information please contact Priya Jagtap at (phone number removed) or (url removed)
Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing and Government sectors with local offices in Connecticut, Minnesota, Colorado, Massachusetts, Tennessee, North Carolina, and New Jersey / Pennsylvania area.
Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them. So at iTech Solutions, our personnel are all career IT professionals with a wide range of IT experience. We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.
Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.
A Desktop Support Technician plays a crucial role in providing technical assistance and support to end-users within our client's organization. Their primary responsibility is to ensure that computer hardware, software, and related peripherals are functioning correctly and efficiently, allowing employees to perform their job tasks without disruptions.
This role is responsible for diagnosing, troubleshooting, and resolving hardware and software issues related to desktop computers, laptops, and other end-user devices. They provide technical support to employees, ensuring the smooth operation of IT equipment to maximize productivity.
The Desktop Support Technician is to provide a single point of contact for end users to receive support and maintenance within the organization’s end-user computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all end-user devices and equipment to ensure optimal workstation performance.
The person will also troubleshoot problem areas (in person, by remote tools, by telephone, or via chat) in a timely and accurate manner and provide end-user assistance where required.
Key Responsibilities:
Technical Support: Provide first-level technical support to end-users by responding to IT-related inquiries, troubleshooting issues, and resolving problems related to desktops, laptops, printers, and other peripherals.
Hardware Maintenance: Install, configure, and maintain desktop hardware components, including CPUs, memory, hard drives, and graphics cards and reimage devices.
Software Support: Install, configure, and troubleshoot operating systems, software applications, and drivers on end-user devices. Assist with software updates and patches.
Network Connectivity: Troubleshoot network connectivity issues, including wired and wireless connections. Assist with setting up and configuring network printers and other networked devices.
Remote Assistance: Provide remote support to off-site or remote employees, assisting with technical issues through phone, email, or remote desktop tools.
Documentation: Maintain accurate records of all support requests, including issue descriptions, resolutions, and follow-up actions. Update knowledge base articles and documentation.
Security Compliance: Ensure that all desktops and laptops are compliant with the organization's security policies and standards. Implement antivirus software and security updates.
Collaboration: Collaborate with IT teams, such as network administrators and system administrators, to resolve complex technical issues and improve overall system performance. Work across all internal and external areas of IT as one team
Training: Assist with training of new devices, software or new employees.
Qualifications:
Required:
Bachelor's or associate's degree in computer science, information technology, or a related field, and CompTIA A+ certification are required.
Preferred: Bachelor's or associate's degree in computer science, information technology, or a related field, CompTIA A+ certification, and three or more years of work experience.
For more information please contact Priya Jagtap at (phone number removed) or (url removed)
Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing and Government sectors with local offices in Connecticut, Minnesota, Colorado, Massachusetts, Tennessee, North Carolina, and New Jersey / Pennsylvania area.
Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them. So at iTech Solutions, our personnel are all career IT professionals with a wide range of IT experience. We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.
Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.
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