W2 - (2) - Desktop Support II...
Tanson Corp | Appleton | www.dice.com |
Reporting to the IT Operations Manager, the PC Technician will setup, configure, troubleshoot, document and install County hardware and software. The PC Technician works directly with end users to place equipment and provide basic training while also serving as Help Desk backup.
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Set up equipment and install new and upgraded hardware and software. Assist users with problems or questions relating to computer hardware and software. Troubleshoot software/hardware issues to find root cause of problem. Prepare/Update training materials and documentation for departmental and internal MIS systems....
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Set up equipment and install new and upgraded hardware and software. Assist users with problems or questions relating to computer hardware and software. Troubleshoot software/hardware issues to find root cause of problem. Prepare/Update training materials and documentation for departmental and internal MIS systems....
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