Customer Service Representative (Full-Time)

Rockford | careers-daytonfreight.icims.com |
Overview:

 •  Stable and growing organization
 •  Competitive weekly pay
 •  Quick advancement
 •  Customized training program
 •  Professional, positive and people-centered work environment
 •  Modern facilities
 •  Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
 •  Paid holidays (8); paid vacation and personal days
 •  401(k) plan, Company Match

Responsibilities:

 •  Assist the Service Center Manager
 •  Take and deliver messages for the Service Center Manager and Account Managers
 •  Provide assistance to Drivers
 •  Prepare bills of lading and delivery receipts
 •  Maintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with:

 •  Payroll
 •  Data entry
 •  Freight reports
 •  Driver collect reports
 •  Billing and filling

Qualifications:

 •  Skillful in Microsoft Office Programs
 •  Excellent keyboarding skills
 •  Has worked in a fast paced environment and has excellent attention to detail
 •  Experience with handling a high volume of phone calls
 •  Exceptional communication and customer service skills

Benefits:

 •  Stable and growing organization
 •  Competitive weekly pay
 •  Quick advancement
 •  Customized training program
 •  Professional, positive and people-centered work environment
 •  Modern facilities
 •  Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
 •  Paid holidays (8); paid vacation and personal days
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