DoorDashTrion
Available in over 4,000 cities in the U.S, DoorDash connects local businesses and local drivers (called Dashers) with opportunities to earn, work, and live.All you need is a mode of transportation (bike, car, scooter) and a smartphone to start making money.You can even sign up and begin working that...
DoorDashBloomingdale
Available in over 4,000cities in the U.S, DoorDash connects local businesses and localdrivers (called Dashers) with opportunities to earn, work, andlive.All you need is a mode oftransportation (bike, car, scooter) and a smartphone to startmaking money.You can even sign up and beginworking that same ...
LGI HomesAtlanta
LGI Homes is seeking a Customer Service Manager for our Atlanta market.
As one of the World’s Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking a candidate who...
Lookout Pest ControlKennesaw
We are looking for an enthusiastic Pest Control Service Manager who will hire, train, and lead our technicians, while focusing on customer satisfaction, retention and route scheduling support. WWe are a private equity backed, HIGH GROWTH home...
Express Oil Change & Tire EngineersColumbus (GA)
Job Description
The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store...
AKIMAFort Moore
The Program Manager serves as single point of contact (POC) for the Base Operations and Maintenance Support (BASOPS) contract supporting customers and community with full responsibility of its engineering, maintenance, operations, and quality management programs.
AFO sustains mission readiness and e...
Core Medical GroupAtlanta
Client in GA seeking Physical Therapist Home Health (PT) to work 13.Visit Georgia, where the possibilities are endless and the travel options - unlimited.From the winding trails that fill our mountains to the abundant ecosystems of our rich coastal waters, explore Georgia and experience a differen...
JCB IncPooler
COMPANY NAME: JCB Inc
POSITION TITLE: District Service Manager
POSITION DUTIES:
• Support JCB Dealer/National Account network, ensuring dealers can offer adequate product support for all JCB products;
• Conduct technical...
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Service Manager 23-110156
tanishasystems | Alpharetta | www.jobvertise.com |
JD: Service ManagerLocation: Renton, TX Experience in setting up Incident, Problem Change processes Understanding of Map Gap of processes between two organizations and setup a unified process Has operational know how of executing this process Must be an ITIL certified with strong process governance background.
Strong stake holder management Strong negotiation skills as the role requires to derive and implement a win win process and execution between three organization Good understanding of SLA framework and establish internal OLAs for the team Should have experience of transition lifecycle of processes right from Design to execute to handover to operations NOTE : To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts.
Lead project development, production support and maintenance activities. Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline. Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated.
Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner.
Lead and ensure project is in compliance with Software Quality Processes and within timelines. Review functional and technical specification documents. Serve as the single point of contact for the team to the project stakeholders. Promote team work, motivate, mentor and develop subordinates.
Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix.
Strong stake holder management Strong negotiation skills as the role requires to derive and implement a win win process and execution between three organization Good understanding of SLA framework and establish internal OLAs for the team Should have experience of transition lifecycle of processes right from Design to execute to handover to operations NOTE : To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts.
Lead project development, production support and maintenance activities. Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline. Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated.
Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner.
Lead and ensure project is in compliance with Software Quality Processes and within timelines. Review functional and technical specification documents. Serve as the single point of contact for the team to the project stakeholders. Promote team work, motivate, mentor and develop subordinates.
Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix.
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