Expert In Recruitment SolutionsJacksonville
DAY TO DAY/ABOUT THE ROLE:
Filters Help Desk calls and provides basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket routing and escalation to Level 2 and Level 3 support. May also...
Calsoft LabsJacksonville
telecommunications, help desk, and technology certification. The Technology Support Specialist I assists others in the technology department, as needed.Under direct supervision, provide after-hours service for escalated issues from the National Help Desk...
Jackson Therapy PartnersJacksonville
We're seeking a full time Physical Therapist to provide expert physical therapy to patients with injuries or illnesses to help them improve movement, manage pain, and/or prevent the loss of mobility.Learn more about a career as a traveling PT.Bachelor's, Master's or Doctoral Degree in Physical Thera...
CornerStone StaffingJacksonville
CornerStone Staffing is hiring for a Customer Service Professional for a late US specialty pharmacy located in Jacksonville, FL.We are seeking someone with great customer service and problem solving experience to join the ranks at our client.Jacksonville, FL 32256 *Onsite*.Monday - Friday, 7:30am - ...
Core Medical GroupJacksonville
CoreMedical Group has hundreds of exciting and rewarding travel assignments throughout the country for Travel Allied Professionals and Travel Nurses.Plus, we're the only healthcare staffing company to offer our travelers a free, all-inclusive tropical vacation.You can earn our ...
Core Medical GroupJacksonville
Territory - Discussed on interview.MUST have HH experience, no exceptions.CoreMedical Group has hundreds of exciting and rewarding travel assignments throughout the country for Travel Allied Professionals and Travel Nurses.Plus, we're the only healthcare staffing company to offer our travelers a fre...
Department of DefenseJacksonville
will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit:
Agency contact information
Army Applicant Help Desk
Website
Address...
SNI TechnologyJacksonville
Help Desk Technician
SNI Technology has been retained to assist in filling a Help Desk Technician role for a great local Jacksonville client. This is a contract to hire role with a hybrid work schedule.
Targeting Salary: $18/hr.
Qualifications...
Get new jobs by email!
Get email updates for the latest Help Desk jobs in Jacksonville
It's free, and you can cancel email updates at any time
Deskside Technician II
Stefanini, Inc | Jacksonville | jobs.smartsearchonline.com |
Who we are
Stefanini is a full-service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.
We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia.
What will you do?-
Provide technical support for Mac operating systems and hardware.-
Install software updates and patches on Mac devices.-
Collaborate with IT teams to ensure compatibility and integration of Mac devices with existing systems.-
Document technical procedures and solutions for reference purposes.-
Stay updated on the latest Mac OS trends and technologies.-
Support mobile devices, printers, scanners, wireless, VPN, etc.-
Maintain repairs, spare parts, and components.-
Track and resolve customer incidents and requests through the client's ticketing tool-
Troubleshoot and resolve hardware and software issues for Windows 11 devices-
Backup, restoration, and migration of user data-
Printer and peripheral device support-
Inventory management of IT assets including asset auditing-
Ability to research and follow appropriate KB articles-
May provide Executive support-
Various other tasks associated with deskside services-
Other duties as assigned
What do you need to succeed?
Experience supporting Mac OS, Windows OS, Microsoft Office, and PC hardware.
Able to uphold a positive attitude at all times, even under stressful conditions.
Experience supporting remote facilities and users.
Excellent verbal and written communication skills.
High level of professionalism and strong personal interaction skills.
Ability to perform in-depth research and troubleshooting for complex technical issues.
Ability to prioritize and complete all work tasks with minimal supervision.
Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds.
Ability and willingness to learn new technologies.
High School Diploma (required).
Proven ability to handle challenging, rapid-response user support.
Proven ability to balance, prioritize and organize multiple tasks.
Desired Characteristics-
A+ Certification-
ITIL Foundations -
Corporate Mac Support-
Intune Support
Stefanini is a full-service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.
We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia.
What will you do?-
Provide technical support for Mac operating systems and hardware.-
Install software updates and patches on Mac devices.-
Collaborate with IT teams to ensure compatibility and integration of Mac devices with existing systems.-
Document technical procedures and solutions for reference purposes.-
Stay updated on the latest Mac OS trends and technologies.-
Support mobile devices, printers, scanners, wireless, VPN, etc.-
Maintain repairs, spare parts, and components.-
Track and resolve customer incidents and requests through the client's ticketing tool-
Troubleshoot and resolve hardware and software issues for Windows 11 devices-
Backup, restoration, and migration of user data-
Printer and peripheral device support-
Inventory management of IT assets including asset auditing-
Ability to research and follow appropriate KB articles-
May provide Executive support-
Various other tasks associated with deskside services-
Other duties as assigned
What do you need to succeed?
Experience supporting Mac OS, Windows OS, Microsoft Office, and PC hardware.
Able to uphold a positive attitude at all times, even under stressful conditions.
Experience supporting remote facilities and users.
Excellent verbal and written communication skills.
High level of professionalism and strong personal interaction skills.
Ability to perform in-depth research and troubleshooting for complex technical issues.
Ability to prioritize and complete all work tasks with minimal supervision.
Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds.
Ability and willingness to learn new technologies.
High School Diploma (required).
Proven ability to handle challenging, rapid-response user support.
Proven ability to balance, prioritize and organize multiple tasks.
Desired Characteristics-
A+ Certification-
ITIL Foundations -
Corporate Mac Support-
Intune Support
Best jobs you don't want to miss: