apartmentPlatinum Supplemental InsuranceplaceDecatur
If you’re exploring sales careers, you already know sales is the way to get ahead.You can sell just about anywhere, but the key is knowing how to spot the right opportunity.Have you ever noticed that the most successful sales people receive superior support from the companies they work with? A robus...
apartmentSherwin-WilliamsplaceDecatur (IL)
you will gain knowledge in facility operations, core products, installation techniques, customer service, and client development, allowing you to understand the significant part you’ll play in the team’s success. You will assist in growing...
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Merchandising Sales Representative

apartmentK-T IndustriesplaceDecatur (IL)
updating and maintaining contacts and customer information REQUIREMENTS  •  A clean and valid driver’s license  •  Excellent communication and customer service skills  •  Strong time management skills  •  Highly Organized and Self Motivated  •  High School Diploma...
apartmentDomino's FranchiseplaceLincoln (IL), 30 mi from Decatur (IL)
Job Description Manager in Training positions are an important part of the success of a Domino’s store. Duties Include: Running shifts Interacting with employees and customers Money management Store operations on their shifts. Answering...
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Quality Engineer

apartmentVOESTALPINE RAILWAY SYSTEMS NORTRAK LLCplaceDecatur (IL)
solutions. Operating with a presence across Canada, the US, and Mexico, we prioritize the well-being of our people, global mobility, and sustainability and innovation.Our people are the foundation of our success. Skilled, motivated, and results-driven...
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15D Aircraft Powertrain Repairer

apartmentArmy National GuardplaceDecatur
If you enjoy working with engine mechanics, join the Army National Guard as an Aircraft Powertrain Repairer.You will inspect, service, and repair powertrain systems on Army planes and helicopters to ensure that they remain safe and ready to fly transport, patrol, and flight training missions.Repair ...
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Account Manager - Midwest

apartmentPrimientplaceDecatur (IL)
Account Manager, Midwest Illinois Ready for an exciting Commercial career with more impact ? Join a market leader in ingredient manufacturing that is poised for a new era of success. ABOUT PRIMIENT Established yet entrepreneurial: Primient...
apartmentSherwin-WilliamsplaceDecatur (IL)
you will gain knowledge in facility operations, core products, installation techniques, customer service, and client development, allowing you to understand the significant part you’ll play in the team’s success. You will assist in growing...
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On-Site Customer Success Specialist

Robert Half | Decatur | www.roberthalf.com |
We have an excellent opportunity for a motivated Customer Success Specialist! Are you a customer service professional who thrives in a fast-paced environment and is passionate about optimizing client experiences and elevating customer relationships?
Then we have the position for you. This role involves managing customer relationships, working in a high-volume environment, and helping maximize the customer experience to help drive loyalty and increase revenue.

Your responsibilities
 •  Aid in customer acquisition, retention, and loyalty
 •  Train/coach customer-facing staff to improve customer service and loyalty
 •  Design, measure, and analyze customer success metrics
 •  Brainstorm and implement methodologies to improve the customer experience
 •  Provide outstanding customer service in a fast-paced environment via phone and/or email correspondence
 •  Dive into complex issues and problems - Strong interpersonal, analytical, and research skills
 •  Prior customer success or call-center experience, preferably in a fast-paced & high-volume environment
 •  Proven knowledge and familiarity with call-tracking and being held accountable to KPIs
 •  Strong computer skills including knowledge and experience with customer relationship management software (CRM)
 •  Excellent business writing skills, including the use of email correspondence

If you have the right work experience and have immediate availability we want to hear from you!