Executive Account Manager
Espresso Services Inc / Intermix Beverage | Minneapolis | www.jobvertise.com |
Intermix Beverage has spent the last 30 years working with businesses of all sizes and types to make their coffee better. From coffee shops and restaurants to national chains and universities, our goal is to elevate beverage programs to the next level.
In addition to the wide variety of specialty products we offer; we have a full training facility, service department, and parts department.
This role is responsible for supporting key redistribution & multi-unit accounts by identifying the needs of clients, fielding requests, and responding with the utmost level of professionalism, accuracy, and sense of urgency. Assists the National Sales Manager with overall sales operations and project management.
Position Responsibilities
The essential functions include, but are not limited to the following:
• Manages all assigned accounts to ensure quality standards and business development activities are fulfilled; follows up on and prioritizes customer needs/requests
• Prioritizes assigned tasks and manages multiple projects at a time
• Aids with general customer check-ins and site visits
• Composes marketing campaigns copy as related to Intermix sales goals
• Upholds preventative maintenance contracts and communication for equipment customers
• Maintains and updates account paperwork such as new account onboarding and customer order guides
• Assist with management of redistribution price list, overseeing price change communication
• Obtain data necessary for new products, such as special order items
• Assist in new product launches to existing account base
• Records and maintains assigned accounts and prospect information and opportunities within company CRM
Minimum Qualifications (Knowledge, Skills, and Abilities)
• Bachelor's degree (B.A./B.S.) from four-year college or university; or equivalent combination of education and experience. Experience in the coffee and/or foodservice industry preferred.
• Valid driver's license with the ability to be insured
• Ability to develop and maintain strong relationships with clients and co-workers
• Strong oral and written communication skills
• Demonstrated time management skills required
• Analytical and problem-solving abilities
• Self-motivated; ability to work independently while managing multiple projects and deadlines
• Strong computer aptitude, including expertise with Google Suite (Gmail, Docs, and Sheets), Microsoft Excel and Word required; knowledge of CRM software is preferred
Preferred Qualifications (Knowledge, Skills, and Abilities)
• 4 year degree
• Familiarity with NetSuite
• Basic knowledge of general accounting principles
ESI as an Employer
• Health & dental insurance
• Retirement account matching
• Generous vacation policy & paid holidays
• Company paid life insurance & long term disability
• Our subsidized gym membership option
• Ongoing career development & training
• Educational assistance program which reimburses tuition expenses
• Access to professional coffee bar
• Discounts on products
In addition to the wide variety of specialty products we offer; we have a full training facility, service department, and parts department.
This role is responsible for supporting key redistribution & multi-unit accounts by identifying the needs of clients, fielding requests, and responding with the utmost level of professionalism, accuracy, and sense of urgency. Assists the National Sales Manager with overall sales operations and project management.
Position Responsibilities
The essential functions include, but are not limited to the following:
• Manages all assigned accounts to ensure quality standards and business development activities are fulfilled; follows up on and prioritizes customer needs/requests
• Prioritizes assigned tasks and manages multiple projects at a time
• Aids with general customer check-ins and site visits
• Composes marketing campaigns copy as related to Intermix sales goals
• Upholds preventative maintenance contracts and communication for equipment customers
• Maintains and updates account paperwork such as new account onboarding and customer order guides
• Assist with management of redistribution price list, overseeing price change communication
• Obtain data necessary for new products, such as special order items
• Assist in new product launches to existing account base
• Records and maintains assigned accounts and prospect information and opportunities within company CRM
Minimum Qualifications (Knowledge, Skills, and Abilities)
• Bachelor's degree (B.A./B.S.) from four-year college or university; or equivalent combination of education and experience. Experience in the coffee and/or foodservice industry preferred.
• Valid driver's license with the ability to be insured
• Ability to develop and maintain strong relationships with clients and co-workers
• Strong oral and written communication skills
• Demonstrated time management skills required
• Analytical and problem-solving abilities
• Self-motivated; ability to work independently while managing multiple projects and deadlines
• Strong computer aptitude, including expertise with Google Suite (Gmail, Docs, and Sheets), Microsoft Excel and Word required; knowledge of CRM software is preferred
Preferred Qualifications (Knowledge, Skills, and Abilities)
• 4 year degree
• Familiarity with NetSuite
• Basic knowledge of general accounting principles
ESI as an Employer
• Health & dental insurance
• Retirement account matching
• Generous vacation policy & paid holidays
• Company paid life insurance & long term disability
• Our subsidized gym membership option
• Ongoing career development & training
• Educational assistance program which reimburses tuition expenses
• Access to professional coffee bar
• Discounts on products
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