Director, IT Infrastructure & Security
KORE1 Technologies | Oxnard | search10.smartsearchonline.com |
KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Director of IT Infrastructure & Security in Ventura County.
Summary:
The IT Infrastructure Director and Security Officer is a key member of the IT leadership team and reports to the Chief Information Officer. The Director will provide leadership and guidance in critical areas of technology evolution including designing, implementing, and maintaining our IT infrastructure, ensuring its reliability, scalability, and security.
The Director will lead the day-to-day activities of the IT Infrastructure Team including IT security, service desk and end-user computing. This individual will apply proven team building and communication skills, problem-solving skills, knowledge of IT best practices, technical expertise, and technical project leadership to guide his/her team in finding ways to improve our operations and drive business value.
Essential Functions:
• Under general direction, leads the development and implementation of a comprehensive IT infrastructure and security strategy.
-Directs and manages the IT infrastructure, information security, service desk, and end-user computing staff providing guidance, coaching, and leadership to ensure optimal performance and productivity.-Oversees the design, deployment, and maintenance of network infrastructure, servers, desktops, storage systems, networks, communications equipment, and other critical IT components.
This includes radio-based public safety communications equipment for city police and fire departments.
-Develops and implements a robust information security strategy and operation aligned with goals and objectives-Ensures the availability, performance, and security of all IT infrastructure systems, proactively identifying and resolving any issues or vulnerabilities.-Develops and maintains policies, procedures, and documentation for IT infrastructure, information security, service desk operations, and end-user computing ensuring compliance with regulatory requirements and best practices.-Coordinates and leads change management activities related to information security, IT service desk and end-user computing services, including system upgrades, process improvements, and service transitions.-Develops, implements, and supports the broadband infrastructure strategy.
-Oversees the design, implementation, and maintenance of security controls, including firewalls, intrusion detection systems, data loss prevention systems, and encryption mechanisms.-Develops and implements the disaster recovery plan to ensure critical systems and data are protected and can be restored in the event of a disaster or major component failure.-Monitors and reports on the organization's security posture, providing regular updates to executive management.-Collaborates with cross-functional teams to assess technology needs, evaluate proposed solutions, and provide recommendations to improve operational efficiency.-Reviews proposed solutions to ensure requirements are consistent with security and architectural standards.-Monitors emerging technologies and industry trends, making recommendations for enhancements and advancements to support the city's mission.
• Improves productivity by highlighting deficiencies and recommending changes in tools, training, processes, reporting, and employee engagement.
-Maintains quality service by establishing and enforcing organization standards.-Resolves issues, ensuring a proactive, fast path to resolution.
(This work effort may extend beyond the course of the standard work schedule).-Delivers and exceeds IT Team performance target ensuring internal service level commitments are met.
-Develops and manages their department's budget, tracking expenses, and ensuring cost-effectiveness.-Collaborates with internal stakeholders, such as IT teams and executive management, to ensure that a broad perspective of requirements are considered in the design and implementation of new systems or processes.-Manages vendor relationships, negotiates contracts, and oversees service level agreements to ensure the delivery of high-quality services.-Fosters a collaborative and high-performing team culture where perspectives are valued, new ideas are encouraged, and continuous improvement is expected
Summary:
The IT Infrastructure Director and Security Officer is a key member of the IT leadership team and reports to the Chief Information Officer. The Director will provide leadership and guidance in critical areas of technology evolution including designing, implementing, and maintaining our IT infrastructure, ensuring its reliability, scalability, and security.
The Director will lead the day-to-day activities of the IT Infrastructure Team including IT security, service desk and end-user computing. This individual will apply proven team building and communication skills, problem-solving skills, knowledge of IT best practices, technical expertise, and technical project leadership to guide his/her team in finding ways to improve our operations and drive business value.
Essential Functions:
• Under general direction, leads the development and implementation of a comprehensive IT infrastructure and security strategy.
-Directs and manages the IT infrastructure, information security, service desk, and end-user computing staff providing guidance, coaching, and leadership to ensure optimal performance and productivity.-Oversees the design, deployment, and maintenance of network infrastructure, servers, desktops, storage systems, networks, communications equipment, and other critical IT components.
This includes radio-based public safety communications equipment for city police and fire departments.
-Develops and implements a robust information security strategy and operation aligned with goals and objectives-Ensures the availability, performance, and security of all IT infrastructure systems, proactively identifying and resolving any issues or vulnerabilities.-Develops and maintains policies, procedures, and documentation for IT infrastructure, information security, service desk operations, and end-user computing ensuring compliance with regulatory requirements and best practices.-Coordinates and leads change management activities related to information security, IT service desk and end-user computing services, including system upgrades, process improvements, and service transitions.-Develops, implements, and supports the broadband infrastructure strategy.
-Oversees the design, implementation, and maintenance of security controls, including firewalls, intrusion detection systems, data loss prevention systems, and encryption mechanisms.-Develops and implements the disaster recovery plan to ensure critical systems and data are protected and can be restored in the event of a disaster or major component failure.-Monitors and reports on the organization's security posture, providing regular updates to executive management.-Collaborates with cross-functional teams to assess technology needs, evaluate proposed solutions, and provide recommendations to improve operational efficiency.-Reviews proposed solutions to ensure requirements are consistent with security and architectural standards.-Monitors emerging technologies and industry trends, making recommendations for enhancements and advancements to support the city's mission.
• Improves productivity by highlighting deficiencies and recommending changes in tools, training, processes, reporting, and employee engagement.
-Maintains quality service by establishing and enforcing organization standards.-Resolves issues, ensuring a proactive, fast path to resolution.
(This work effort may extend beyond the course of the standard work schedule).-Delivers and exceeds IT Team performance target ensuring internal service level commitments are met.
-Develops and manages their department's budget, tracking expenses, and ensuring cost-effectiveness.-Collaborates with internal stakeholders, such as IT teams and executive management, to ensure that a broad perspective of requirements are considered in the design and implementation of new systems or processes.-Manages vendor relationships, negotiates contracts, and oversees service level agreements to ensure the delivery of high-quality services.-Fosters a collaborative and high-performing team culture where perspectives are valued, new ideas are encouraged, and continuous improvement is expected
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