CintasTucker
CINTAS IS GROWING in the Atlanta Area!.Come see us at our Open Interview Hiring Event!.Open Interviews between 9am to 5pm.Cintas Uniform Services -5180 Panola Industrial Blvd, Decatur, GA 30035.Please Note: If you are unable to schedule your interview on this day please email:.Cintas is seeking mult...
Schwan'sKennesaw
If you are interested in building your career in a growing company with popular retail brands such as .Red Baron®, Tony's®, and Freschetta® pizza; Mrs.Smith's® and Edwards® desserts; and Pagoda® Asian-style snacks.Health, Dental, Vision, and Life Insurance and 401K with Company Match.Company uniform...
Casteel AirMarietta
At Casteel Heating, Cooling, Plumbing, and Electrical we pride ourselves on creating an excellent working environment by hiring the best technicians, training them better than anyone, and creating an environment where our technicians are our number one priority.Reasons you will love working here:.Al...
Datum Software, IncAtlanta, 17 mi from Alpharetta
Computer System Analyst
Atlanta, GA
Qualifications:
Bachelor's degree in CS or MIS strongly preferred; five (5) years of relevant technical experience is an acceptable substitute.
A minimum of five (5) to eight (8) years of service (depending...
Aditi ConsultingAlpharetta
Creativity, verbal and written communication skills, analytical and problem solving ability.
Team player and detail oriented.
Basic ability to read and interpret blueprints, technical drawing, schematics and computer-generated reports.
Previous experience...
Axelon Services CorporationAlpharetta
Responsibilities:
Responsible for creating and maintaining web applications and web services that interact with complex databases.
Collaborates with developers and clients to develop precise business logic.
Develop new complex computer applications and enhance...
Army National GuardMarietta
If you enjoy working with engine mechanics, join the Army National Guard as an Aircraft Powertrain Repairer.You will inspect, service, and repair powertrain systems on Army planes and helicopters to ensure that they remain safe and ready to fly transport, patrol, and flight training missions.Repair ...
PierceAlpharetta
Receive, prioritize and respond to incoming Service Desk requests in accordance with established service-level agreements (SLAs)
• Utilize your comprehensive knowledge of computer hardware, software, mobile devices, printers, and other technology...
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IT Help Desk Technician
Pierce Technology Corp | Alpharetta | www.resume-library.com |
Receive, prioritize and respond to incoming Service Desk requests in accordance with established service
• level agreements (SLAs)
• Utilize your comprehensive knowledge of computer hardware, software, mobile devices, printers, and other technology tools to troubleshoot, diagnose, and resolve complex issues.
Provide high-quality end-user support while adhering to established operational and procedural measures
• Manage user and device event tracking through global ticketing system
• Collaborate closely with our esteemed executives, acting as their trusted technology advisor.
Understand their unique needs and deliver solutions that enhance their productivity and effectiveness.
Maintain a customer-centric approach to all interactions and foster strong relationships with the executive team
• Provide technical and troubleshooting assistance related to MS Windows/Office and other desktop applications
• Source computer hardware including devices, peripherals, and equipment, and coordinate approval as needed
• Enroll and administer thin clients
• Maintain and support office telephone systems and software, audio-visual (AV) equipment and multi-function printers
• Manage user/computer/group objects within Azure and on-prem Active Directory (e.g., password resets, adds/moves/changes, folder/share permissions)
• Provide limited technical and troubleshooting assistance related to the company’s critical business systems
• Perform on-call duties and technical implementations/upgrades that may occur after normal business hours and on weekends as required to minimize business impact
• Assist with users becoming and remaining compliant with the company’s IT security policies and minimum standards
• Participate in the creation and maintenance of enterprise operations documents (i.e., policies, standards, procedures and guidelines)
• Liaise with third-parties as it relates to any of the above
Requirements
Bachelor’s Degree in Computer Science, Information Systems, or other related field, or equivalent work experience preferred
• One to three years of relevant experience
• Self-starter who takes initiative and requires minimal supervision
• Strong analytical and problem solving skills, systematic thinking, and a good understanding of technologies deployed in the IT environment
• Customer focused with the ability to communicate and develop relationships with all levels of the organization
• Excellent written and oral communication skills
• Ability to multi task
• Team mentality and the ability to work effectively with diverse stakeholders
• Attention to detail
• Ability to accomplish tasks by established deadlines and to use time efficiently to balance competing demands and priorities
• General understanding of how IT infrastructure supports business goals and objectives
• Open to traveling if necessary
• HDI and ITIL Foundations Certification a plus
• level agreements (SLAs)
• Utilize your comprehensive knowledge of computer hardware, software, mobile devices, printers, and other technology tools to troubleshoot, diagnose, and resolve complex issues.
Provide high-quality end-user support while adhering to established operational and procedural measures
• Manage user and device event tracking through global ticketing system
• Collaborate closely with our esteemed executives, acting as their trusted technology advisor.
Understand their unique needs and deliver solutions that enhance their productivity and effectiveness.
Maintain a customer-centric approach to all interactions and foster strong relationships with the executive team
• Provide technical and troubleshooting assistance related to MS Windows/Office and other desktop applications
• Source computer hardware including devices, peripherals, and equipment, and coordinate approval as needed
• Enroll and administer thin clients
• Maintain and support office telephone systems and software, audio-visual (AV) equipment and multi-function printers
• Manage user/computer/group objects within Azure and on-prem Active Directory (e.g., password resets, adds/moves/changes, folder/share permissions)
• Provide limited technical and troubleshooting assistance related to the company’s critical business systems
• Perform on-call duties and technical implementations/upgrades that may occur after normal business hours and on weekends as required to minimize business impact
• Assist with users becoming and remaining compliant with the company’s IT security policies and minimum standards
• Participate in the creation and maintenance of enterprise operations documents (i.e., policies, standards, procedures and guidelines)
• Liaise with third-parties as it relates to any of the above
Requirements
Bachelor’s Degree in Computer Science, Information Systems, or other related field, or equivalent work experience preferred
• One to three years of relevant experience
• Self-starter who takes initiative and requires minimal supervision
• Strong analytical and problem solving skills, systematic thinking, and a good understanding of technologies deployed in the IT environment
• Customer focused with the ability to communicate and develop relationships with all levels of the organization
• Excellent written and oral communication skills
• Ability to multi task
• Team mentality and the ability to work effectively with diverse stakeholders
• Attention to detail
• Ability to accomplish tasks by established deadlines and to use time efficiently to balance competing demands and priorities
• General understanding of how IT infrastructure supports business goals and objectives
• Open to traveling if necessary
• HDI and ITIL Foundations Certification a plus
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