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Fine Dining Server
Inns of Aurora | Aurora | Full-time | apply.workable.com |
10. 00 hourly plus gratuities
Position Purpose:
The server is responsible for receiving and expediting food and beverage orders and assisting guests in order to create a satisfying and luxurious dining experience.
Responsibilities/Duties/Functions/Tasks:
• Set up dining area and server stations before each shift
• Stay informed of daily menu updates, seasonal products and local food offerings
• Set tables prior to guest arrival with appropriate utensils, condiments etc.
• Restock all stations
• Greet and introduce oneself to guests in designated sections in timely manner
• Describe and recommend wines and specialty beverages to guests
• Check identification for guests to verify age requirements for purchase of alcoholic drinks
• Communicate with guests in a poised and professional manner
• Receive food and beverage orders at assigned tables, offering assistance and section recommendations, as necessary
• Check in with guests consistently to ensure satisfaction
• Serve water, coffee and tea to guests
• Deliver bread and water to tables
• Prepare cocktails as ordered and deliver to guests or bartender
• Run food from kitchen, as needed
• Complete all side work and daily cleaning tasks in checklist binder
• Adhere to cleaning duties required at end of shift
• Remove dishes and glasses from tables and take to kitchen during meals
• Present checks on each table, collect payments and cash guest out correctly
• Complete and produce accurate check-outs at the end of each shift
• Allocate tips to all support staff per AIDR expectations
• Report all issues in the dining area to restaurant management team
• Maintain the cleanliness of the service area
• Attend all mandatory training and meetings
• Other duties, as assigned
• Maintain positive and helpful attitude with all guests and Inns of Aurora employees
• Maintain a professional demeanor and adhere to proper dress policy, as defined in the IOA handbook
• Follow guidelines and expectations as stated in the employee handbook
• Other duties, as assigned
Requirements
• Excellent verbal communication skills
• Ability to multi-task
• Ability to maintain neat, professional and clean appearance and practices
• Ability to work while standing for long periods of time
• Ability to work in a team environment with other servers, host, bartenders, chefs and other Inns of Aurora employees
• Ability to adhere to proper food regulation standards and health and safety standards
• High level of professionalism and passion for the industry
• Ability to maintain calm and collected demeanor under and fast-paced working conditions
• Ability to work efficiently on a team with other servers, chefs, and all other Inns of Aurora team members
• Flexibility with scheduling
PREFERENCES
• Previous serving or fine-dining serving experience
• Knowledge and understanding of workplace safety procedures
• Local wine, food and fine-dining knowledge
Benefits
We are proud to offer outstanding benefits to all of our employees.
Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages.
Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits.
We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.
Position Purpose:
The server is responsible for receiving and expediting food and beverage orders and assisting guests in order to create a satisfying and luxurious dining experience.
Responsibilities/Duties/Functions/Tasks:
• Set up dining area and server stations before each shift
• Stay informed of daily menu updates, seasonal products and local food offerings
• Set tables prior to guest arrival with appropriate utensils, condiments etc.
• Restock all stations
• Greet and introduce oneself to guests in designated sections in timely manner
• Describe and recommend wines and specialty beverages to guests
• Check identification for guests to verify age requirements for purchase of alcoholic drinks
• Communicate with guests in a poised and professional manner
• Receive food and beverage orders at assigned tables, offering assistance and section recommendations, as necessary
• Check in with guests consistently to ensure satisfaction
• Serve water, coffee and tea to guests
• Deliver bread and water to tables
• Prepare cocktails as ordered and deliver to guests or bartender
• Run food from kitchen, as needed
• Complete all side work and daily cleaning tasks in checklist binder
• Adhere to cleaning duties required at end of shift
• Remove dishes and glasses from tables and take to kitchen during meals
• Present checks on each table, collect payments and cash guest out correctly
• Complete and produce accurate check-outs at the end of each shift
• Allocate tips to all support staff per AIDR expectations
• Report all issues in the dining area to restaurant management team
• Maintain the cleanliness of the service area
• Attend all mandatory training and meetings
• Other duties, as assigned
• Maintain positive and helpful attitude with all guests and Inns of Aurora employees
• Maintain a professional demeanor and adhere to proper dress policy, as defined in the IOA handbook
• Follow guidelines and expectations as stated in the employee handbook
• Other duties, as assigned
Requirements
• Excellent verbal communication skills
• Ability to multi-task
• Ability to maintain neat, professional and clean appearance and practices
• Ability to work while standing for long periods of time
• Ability to work in a team environment with other servers, host, bartenders, chefs and other Inns of Aurora employees
• Ability to adhere to proper food regulation standards and health and safety standards
• High level of professionalism and passion for the industry
• Ability to maintain calm and collected demeanor under and fast-paced working conditions
• Ability to work efficiently on a team with other servers, chefs, and all other Inns of Aurora team members
• Flexibility with scheduling
PREFERENCES
• Previous serving or fine-dining serving experience
• Knowledge and understanding of workplace safety procedures
• Local wine, food and fine-dining knowledge
Benefits
We are proud to offer outstanding benefits to all of our employees.
Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages.
Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits.
We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.
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