Help Desk Support Technician
Cocoa | www.governmentjobs.com |
Under the supervision of the Technical Services Supervisor, the Help Desk Support Technician provides first level support to all city employees through the Information Technology (IT) Help Desk. Employee is expected to provide timely and quality service and support to end-users requiring assistance with IT services.
IT Services include professional and technical work in telecommunications, computer networking, PC Hardware, and enterprise desktop applications. Work is performed via telephone, email, remote desktop software, and Help Desk application. The Help Desk Support Technician will analyze...
IT Services include professional and technical work in telecommunications, computer networking, PC Hardware, and enterprise desktop applications. Work is performed via telephone, email, remote desktop software, and Help Desk application. The Help Desk Support Technician will analyze...
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