DoorDashHollywood
Available in over 4,000cities in the U.S, DoorDash connects local businesses and localdrivers (called Dashers) with opportunities to earn, work, andlive.All you need is a mode oftransportation (bike, car, scooter) and a smartphone to startmaking money.You can even sign up and beginworking that same ...
Teleperformance USANorth Lauderdale
As a Technical Support Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good...
LanceSoft IncGolden Isles, 10 mi from Fort Lauderdale
Enter Job Description...
The IT Helpdesk Support Contractor will provide technical assistance to end-users, ensuring smooth operation of computer systems and excellent customer service.
This position involves both in-person and phone-based...
Crew Life at SeaMiami, 25 mi from Fort Lauderdale
Key Responsibilities:
Lead and manage the onboard IT team, including network administrators, systems engineers, help desk technicians, and other IT personnel, to ensure the efficient operation of shipboard IT systems and services.
Maintain...
V2SoftBoca Raton, 16 mi from Fort Lauderdale
pressure situations, with strong organizational and time management skills
Strong technical troubleshooting skills with hardware and software issues.
Understanding of help desk processes and service management principles.
Supervisory skills, including...
Ledgent TechnologyCoral Springs, 13 mi from Fort Lauderdale
Ledgent Technology is seeking a Help Desk Manager on behalf of our client in the healthcare industry. Our client is a leading company dedicated to enhancing health outcomes through innovative technology and superior care. This role is based...
LHHWest Palm Beach, 41 mi from Fort Lauderdale
LHH Recruitment Solutions is currently seeking a Help Desk Lead / Manager to who can bring their leadership and technical expertise to our team. This role is suited for an individual with a proven track record in informal leadership...
LHHWest Palm Beach, 41 mi from Fort Lauderdale
IS Lead/manager / Level3 Team Lead - West Palm Beach office - on-site + some travels
• Hardware
• Help desk experience
• Cybersecurity
• Microsoft
• Azure / Active Directory / Azure AD
• Power BI
• CompTIA
• Team leadership...
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Help Desk / Desktop Support
V2Soft | Boca Raton | www.resume-library.com |
V2Soft ( ) is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China, and Germany. At V2Soft, our mission is to provide high-performance technology solutions to solve real business problems.
We become our customer's true partners, enabling both parties to enjoy success. We are committed to promoting diversity in the workplace and believe it has a positive effect on our company and the customers we serve.
Position Summary:
Responsible for supporting all technology hardware and software systems in our enterprise environment. Provide in-person and remote technical support to our customers. Assist in a wide variety of responsibilities including, but not limited to, asset tracking, detailed documentation, installation, configuration, remediation, and troubleshooting of IT resources.
Provide top-tier service and support with clear and concise communication and follow-through.
Job Responsibilities:
Installs and configures computer hardware, software, systems, mobile devices, printers, and scanners
Assists in coordinating audiovisual setups and video conferencing support
Virtual Meeting Applications knowledge preferred (MS Teams, Zoom, GoTo, etc.)
Audiovisual Equipment knowledge preferred (Microsoft Teams Rooms certified equipment)
Monitors and maintains computer systems using company-provided tools, like Active Directory and Microsoft Endpoint Configuration Manager (MECM).
Identify and diagnose hardware, software, or network-related problems, and identify a plan to resolve, repair, or replace resources, as needed.
Recommend strategies to increase efficiencies which may include implementing new practices, devices, and/or software.
Proficiency in Office 365; MS Outlook, MS Excel, MS Word, MS Teams, and Windows 10/11
Collaborate and assist with other areas of the IT department on projects and initiatives
Onsite hours of operation are between 7:00 am and 6:00 pm, Monday through Friday
Participate in after-hours (evening & weekend) on-call rotation
Travel to remote locations to provide support, as needed
Perform other duties as assigned
Ability to lift 50 pounds
Required Skills:
IT Enterprise experience is preferred
High school diploma or equivalent; additional certifications or relevant education is a plus.
Ability to learn new systems and software in a fast-paced environment.
Strong problem-solving skills, critical and analytical thinking, and the ability to adapt to change.
Ability to manage multiple priorities and work independently or as part of a team.
Capacity to perform in high-pressure situations, with strong organizational and time-management skills.
Note:
Vendor to provide a smartphone to the contractor
Education:
Associate's or Bachelor's Degree, or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience.
Experience:
0 to 1 year of IT work experience in computer systems or support with demonstrated working knowledge of basic hardware and software products and problem solving/troubleshooting skills.
Complexity:
Learner/entry level role. Provides Tier 1 support of low to medium complexity. Functions, somewhat independently, under general direction of more senior customer service representatives, supervisors or managers. Generally follows documented procedures and checklists.
V2Soft is an Equal Opportunity Employer ( EOE).
• to view all of our open opportunities and to learn more about our benefits.
We become our customer's true partners, enabling both parties to enjoy success. We are committed to promoting diversity in the workplace and believe it has a positive effect on our company and the customers we serve.
Position Summary:
Responsible for supporting all technology hardware and software systems in our enterprise environment. Provide in-person and remote technical support to our customers. Assist in a wide variety of responsibilities including, but not limited to, asset tracking, detailed documentation, installation, configuration, remediation, and troubleshooting of IT resources.
Provide top-tier service and support with clear and concise communication and follow-through.
Job Responsibilities:
Installs and configures computer hardware, software, systems, mobile devices, printers, and scanners
Assists in coordinating audiovisual setups and video conferencing support
Virtual Meeting Applications knowledge preferred (MS Teams, Zoom, GoTo, etc.)
Audiovisual Equipment knowledge preferred (Microsoft Teams Rooms certified equipment)
Monitors and maintains computer systems using company-provided tools, like Active Directory and Microsoft Endpoint Configuration Manager (MECM).
Identify and diagnose hardware, software, or network-related problems, and identify a plan to resolve, repair, or replace resources, as needed.
Recommend strategies to increase efficiencies which may include implementing new practices, devices, and/or software.
Proficiency in Office 365; MS Outlook, MS Excel, MS Word, MS Teams, and Windows 10/11
Collaborate and assist with other areas of the IT department on projects and initiatives
Onsite hours of operation are between 7:00 am and 6:00 pm, Monday through Friday
Participate in after-hours (evening & weekend) on-call rotation
Travel to remote locations to provide support, as needed
Perform other duties as assigned
Ability to lift 50 pounds
Required Skills:
IT Enterprise experience is preferred
High school diploma or equivalent; additional certifications or relevant education is a plus.
Ability to learn new systems and software in a fast-paced environment.
Strong problem-solving skills, critical and analytical thinking, and the ability to adapt to change.
Ability to manage multiple priorities and work independently or as part of a team.
Capacity to perform in high-pressure situations, with strong organizational and time-management skills.
Note:
Vendor to provide a smartphone to the contractor
Education:
Associate's or Bachelor's Degree, or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience.
Experience:
0 to 1 year of IT work experience in computer systems or support with demonstrated working knowledge of basic hardware and software products and problem solving/troubleshooting skills.
Complexity:
Learner/entry level role. Provides Tier 1 support of low to medium complexity. Functions, somewhat independently, under general direction of more senior customer service representatives, supervisors or managers. Generally follows documented procedures and checklists.
V2Soft is an Equal Opportunity Employer ( EOE).
• to view all of our open opportunities and to learn more about our benefits.
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