Clinical Service Representative II
Compu-Vision Consulting Inc. | Saint Louis | www.resume-library.com |
Role: Clinical Service Representative II
Contract duration: 3 months & possible extension (04/08/2024 - 07/31/2024)
Guaranteed hours: 40
Schedule: no holidays, no weekends
Location: ST. LOUIS, MO
Client: Washington University
Certifications requirement: BLS
Education requirements: Completed High School (Diploma or GED)
COVID card requirement: Yes
Role brief:
HIPPA & medical terminology training will be given during onboarding on-site.
3+ years of customer service experience is preferred.
2+ years of cash handling and medical office experience preferred.
The position is responsible for providing clinical office support which includes greeting and registering patients, scheduling appointments, verifying insurance benefits and referrals, and collecting co-payments.
Greets patients, assisting with form completion; verifies the accuracy of patient's insurance and demographic information; provides HIPAA forms, arbitration forms, and consent-to-treat forms.
Collects co-pays for services; verifies and balances receipts and payments.
Review schedule for new patients, updating when necessary.
Calls patients with appointment time reminders, obtaining insurance information and referral forms.
Prepares, distributes, and collects fee tickets; reviews fee tickets for completeness; reconciles fee tickets with daily schedule.
Schedules return patient appointments and patient testing; validates patient parking.
May prepare patients' charts for daily appointments.
Assists patients with insurance questions regarding the billing process.
Assists staff with sending out reminder cards and other related scheduling duties.
Required skills:
BLS is required if converting. Epic experience HUGE plus.
Demonstrated human relations and effective communication skills.
2 years of medical office experience.
Working knowledge of insurance, medical terminology, and computer skills.
Office Experience
Payments
Scheduling
HIPAA
Office Medical Support
Languages:
English: read/write/speak
Contract duration: 3 months & possible extension (04/08/2024 - 07/31/2024)
Guaranteed hours: 40
Schedule: no holidays, no weekends
Location: ST. LOUIS, MO
Client: Washington University
Certifications requirement: BLS
Education requirements: Completed High School (Diploma or GED)
COVID card requirement: Yes
Role brief:
HIPPA & medical terminology training will be given during onboarding on-site.
3+ years of customer service experience is preferred.
2+ years of cash handling and medical office experience preferred.
The position is responsible for providing clinical office support which includes greeting and registering patients, scheduling appointments, verifying insurance benefits and referrals, and collecting co-payments.
Greets patients, assisting with form completion; verifies the accuracy of patient's insurance and demographic information; provides HIPAA forms, arbitration forms, and consent-to-treat forms.
Collects co-pays for services; verifies and balances receipts and payments.
Review schedule for new patients, updating when necessary.
Calls patients with appointment time reminders, obtaining insurance information and referral forms.
Prepares, distributes, and collects fee tickets; reviews fee tickets for completeness; reconciles fee tickets with daily schedule.
Schedules return patient appointments and patient testing; validates patient parking.
May prepare patients' charts for daily appointments.
Assists patients with insurance questions regarding the billing process.
Assists staff with sending out reminder cards and other related scheduling duties.
Required skills:
BLS is required if converting. Epic experience HUGE plus.
Demonstrated human relations and effective communication skills.
2 years of medical office experience.
Working knowledge of insurance, medical terminology, and computer skills.
Office Experience
Payments
Scheduling
HIPAA
Office Medical Support
Languages:
English: read/write/speak
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