PC Technician
We are offering an opportunity for an experienced PC Technician to join our team in the financial services industry, located in Chicago, Illinois. As a PC Technician, you will be responsible for tasks such as configuring end-user devices, deploying applications, installing endpoint devices and peripherals, and troubleshooting any identified issues.
Responsibilities:
• Image and configure end-user devices using MECM task sequence.
• Deploy approved applications to endpoints through MECM Software Center.
• Deliver and install endpoint devices and peripherals at the end-user location.
• Verify workstation configuration and application functionality with the end-user.
• Troubleshoot any identified issues at the time of verification or escalate to senior EUE team members if necessary.
• Validate network printer installation and confirm the presence of required mapped network drives.
• Transfer local data where applicable.
• Reclaim any replaced endpoint and peripherals to return to EUE inventory.
• Communicate hardware deployment/reclaim with Asset Manager.
• Utilize skills in Dell Technologies, EO/IR systems, Microsoft, Networking, Operating System, Active Directory, Computer Hardware, Configuration Management, Deployments, Deskside Support, and PC Hardware.
• Must have proficiency in Dell Technologies
• Proficiency in Microsoft applications is required
• Familiarity with various Operating Systems is needed
• Experience with Active Directory is necessary
• Must have knowledge of Computer Hardware
• Skills in Configuration Management are required
• Experience with Deployments is essential
• Ability to provide Deskside Support is needed
• Proficiency in Microsoft Windows 10 is required
• Experience in the Financial Services industry is a plus
• Previous experience as a PC Technician is beneficial.
Responsibilities:
• Image and configure end-user devices using MECM task sequence.
• Deploy approved applications to endpoints through MECM Software Center.
• Deliver and install endpoint devices and peripherals at the end-user location.
• Verify workstation configuration and application functionality with the end-user.
• Troubleshoot any identified issues at the time of verification or escalate to senior EUE team members if necessary.
• Validate network printer installation and confirm the presence of required mapped network drives.
• Transfer local data where applicable.
• Reclaim any replaced endpoint and peripherals to return to EUE inventory.
• Communicate hardware deployment/reclaim with Asset Manager.
• Utilize skills in Dell Technologies, EO/IR systems, Microsoft, Networking, Operating System, Active Directory, Computer Hardware, Configuration Management, Deployments, Deskside Support, and PC Hardware.
• Must have proficiency in Dell Technologies
• Proficiency in Microsoft applications is required
• Familiarity with various Operating Systems is needed
• Experience with Active Directory is necessary
• Must have knowledge of Computer Hardware
• Skills in Configuration Management are required
• Experience with Deployments is essential
• Ability to provide Deskside Support is needed
• Proficiency in Microsoft Windows 10 is required
• Experience in the Financial Services industry is a plus
• Previous experience as a PC Technician is beneficial.
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