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Contact Center Jobs in Arlington (VA)

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Search Results - Contact Center Jobs in Arlington (VA)
Amazon-Arlington (VA)
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, innovative and driven leaders. We are seeking an experienced and innovative Senior Manager of Contact Center & Customer...
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Amazon-Arlington (VA)
that operate at the heart of the U.S. social safety net. The technical decisions our customers make — about cloud migration, GenAI adoption, contact-center modernization, data strategy, and security — directly affect the mission outcomes they deliver: members...
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AmazonWebServices-Arlington (VA)
These customers range from start-ups to leading web companies to Global 500 companies in industries such as financial services, pharmaceuticals, and high technology.We’re looking for an accomplished Sales Leader deeply familiar with Contact Center as a Service...
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Titan Technologies, LLC-Rockville (MD), 14 mi from Arlington (VA)
AWARD PENDING*** Titan Technologies is seeking a Contact Center Manager (CCM) to lead the day-to-day management, performance, and continuous improvement of Service Desk and Contact Center operations across a multi-year statewide managed IT...
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AmazonWebServices-Arlington (VA)
attainment. The work spans the most active themes in 2026 customer conversations: production generative AI on Amazon Bedrock, AI-driven business intelligence on Amazon Quick Suite, contact-center modernization on Amazon Connect, large-scale migrations from...
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USAGING-Washington, 4 mi from Arlington (VA)
and emails.  •  Provide support to staff through individual supervision meetings and team meetings.  •  Lead evening shift operations, including staff coverage, workload management, adherence to schedules, contact center procedures, and contact metrics...
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Guidehouse-Arlington (VA)
with state health or human services agenciesExperience supporting or transforming contact center operations, including use of AI for customer engagement or service deliveryExperience evaluating and implementing AI solutions for public sector workforce...
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Prism, Inc.-Washington, 4 mi from Arlington (VA)
is a remote position with an occasional on site requirement in Washington, DC. KEY RESPONSIBILITIES: * Implementing Omnichannel, Chat, and/or other modern implementations * Contact Center, integrating with Azure Communications/telephony, IVR, with Customer...
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AmazonWebServices-Arlington (VA)
social safety net. The technical decisions our customers make — about cloud migration, GenAI adoption, contact-center modernization, data strategy, and security — directly affect the mission outcomes they deliver: members served, donors connected...
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PwC-Baltimore, 36 mi from Arlington (VA)
Industry/SectorNot ApplicableSpecialismData, Analytics & AIManagement LevelSenior ManagerJob Description & SummaryThe OpportunityAs a Contact Center Transformation - Senior Manager, you will lead the charge in revolutionizing user interaction...
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