Contact Center Jobs in Arlington (VA)
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Search Results - Contact Center Jobs in Arlington (VA)
Aretum-Arlington (VA)
Technician II provides advanced technical troubleshooting and deskside support for escalated incidents from Tier 1. Operating from both the IT Contact Center and the Technology Assistance Center (TAC), this role focuses on resolving complex issues, assisting...
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workable.com -
Amazon-Arlington (VA)
for their contact center use cases, balancing latency, accuracy, cost, and compliance requirements.
Prompt Configuration — Designing, testing, and optimizing AI prompts and system instructions for Amazon Connect AI agents, including self-service agents, answer...
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amazon.jobs -
TechOp Solutions International-Arlington (VA)
Certified Professional in Talent Development (CPTD)
• Minimum five (5) years of experience in training, quality assurance, learning and development, or contact center operations.
• Experience developing instructional materials, quality monitoring programs...
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workable.com -
Amazon-Arlington (VA)
and events- MBA
• 3+ years of working with Business Application Technologies, including, but not limited to End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer...
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amazon.jobs -
Titan Technologies, LLC-Rockville (MD), 14 mi from Arlington (VA)
AWARD PENDING*** Titan Technologies is seeking a Contact Center Manager (CCM) to lead the day-to-day management, performance, and continuous improvement of Service Desk and Contact Center operations across a multi-year statewide managed IT...
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Amazon-Arlington (VA)
from start-ups to leading web companies to Global 500 companies in industries such as financial services, pharmaceuticals, and high technology.
We’re looking for an accomplished Sales Leader deeply familiar with Contact Center as a Service...
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amazon.jobs -
Leidos-Washington, 4 mi from Arlington (VA)
Job Description
Description
/n
Leidos is seeking an experienced Senior AWS Amazon Connect Engineer to lead implementation, integration, and operational support for an AI-enabled omnichannel contact center supporting the HUD FHA Resource Center...
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Amazon-Arlington (VA)
attainment. The work spans the most active themes in 2026 customer conversations: production generative AI on Amazon Bedrock, AI-driven business intelligence on Amazon Quick Suite, contact-center modernization on Amazon Connect, large-scale migrations from...
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amazon.jobs -
Arnex Solutions LLC-Washington, 4 mi from Arlington (VA)
Service ecosystem, including Omnichannel for Customer Service, Unified Routing, and Dynamics Contact Center telephony integrations. This role works closely with business stakeholders, product owners, and IT teams to further modernize customer support...
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Leidos-Washington, 4 mi from Arlington (VA)
Description
Leidos is seeking an experienced Senior AWS Amazon Connect Engineer to lead implementation, integration, and operational support for an AI-enabled omnichannel contact center supporting the HUD FHA Resource Center. The selected candidate...
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