Contact Center Jobs in Virginia
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Search Results - Contact Center Jobs in Virginia
Integral Federal-Tysons Corner
Overview Integral Federal is seeking a Quality Assurance Analyst to join a contact center support team for a federal agency. You will play a crucial role by maintaining high service standards through monitoring, evaluating, and enhancing the quality...
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Leidos-Mount Vernon (VA)
Job Description
Description
/n
Leidos is seeking an experienced Senior AWS Amazon Connect Engineer to lead implementation, integration, and operational support for an AI-enabled omnichannel contact center supporting the HUD FHA Resource Center...
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Empower AI-Quantico (VA)
environment (NIPRNet, SIPRNet, and higher
• classification networks).
• Manage A/V modernization, conference room sustainment, VTC scheduling and operations, and contact center technology operations.
• Provide engineering and operational leadership for unified...
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Chesapeake
About the Role:
Canon ITS has an immediate opening for an energetic Contact Center Supervisor to join our team in Chesapeake, VA. We are seeking a customer-focused leader with exceptional communication skills, proven leadership experience, strong...
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icims.com -
Leidos-Fort Belvoir
Description
Leidos is seeking an experienced Senior AWS Amazon Connect Engineer to lead implementation, integration, and operational support for an AI-enabled omnichannel contact center supporting the HUD FHA Resource Center. The selected candidate...
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10 similar jobs: Waldorf, Greenbelt, Accokeek, Upper Marlboro, Washington...
USAA-Chesapeake
communication and stakeholder management skills, with the ability to translate complex operational and financial data into clear, actionable insights for leaders across the organization.
• Demonstrated experience leading large-scale claims or contact center...
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Leidos-Fairfax (VA)
Description
Leidos is seeking an experienced Senior AWS Amazon Connect Engineer to lead implementation, integration, and operational support for an AI-enabled omnichannel contact center supporting the HUD FHA Resource Center. The selected candidate...
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Holman-Montpelier
Valid mechanic's license 310S or 310T. 5+ years of hands-on experience in automotive or truck repair 5+ year's relevant experience in a contact center setting (Asset) Post-Secondary Education (i.e. College diploma, Certificate, or Apprenticeship) (Asset...
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5 similar jobs: Concord, Hartford, Pawtucket, Augusta, Boston
Genworth-Lynchburg (VA)
for continuous improvement and efficiency gains.
• Partner with Quality, Training, Workforce Management, Operations Support, and other cross-functional teams to drive performance outcomes.
• Utilize contact center technologies and CRM platforms to improve team...
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Aretum-Arlington (VA)
Technician II provides advanced technical troubleshooting and deskside support for escalated incidents from Tier 1. Operating from both the IT Contact Center and the Technology Assistance Center (TAC), this role focuses on resolving complex issues, assisting...
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workable.com -
Randstad-Richmond
Ready to bring your customer service expertise to a purpose-driven financial team? We are filling an exclusive 8-spot cohort for Contact Center Senior Representatives to support our Claims Line of Business. Enjoy a primarily work-from-home setup...
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randstadusa.com -
Amazon-Arlington (VA)
for their contact center use cases, balancing latency, accuracy, cost, and compliance requirements.
Prompt Configuration — Designing, testing, and optimizing AI prompts and system instructions for Amazon Connect AI agents, including self-service agents, answer...
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amazon.jobs -
Herndon (VA)
The Mortgage Loan Officer will originate loans by assisting members in our contact center, handling inbound calls, making outbound calls to leads, and maintaining a strong network of business relationships that consistently generates referrals for new mortgage...
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nwfcu.org -
Tysons Corner
Overview:
Integral Federal is seeking a Quality Assurance Analyst to join a contact center support team for a federal agency. You will play a crucial role by maintaining high service standards through monitoring, evaluating, and enhancing...
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icims.com -
Randstad-Newport News
Are you looking to take a step up from your current customer service position and work for an Award Winning Contact Center? We are seeking candidates who are passionate about helping our business and enjoy working in a fast paced environment...
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randstadusa.com -
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