Contact Center Jobs in Baltimore
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Search Results - Contact Center Jobs in Baltimore
4A-Consulting-Baltimore
Overview
We are seeking a Senior Amazon Connect Developer with strong experience designing, developing, integrating, and supporting enterprise contact-center solutions using Amazon Connect and AWS cloud services.
The successful candidate will have...
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Baltimore
calls, handling inbound contact center inquiries through participation in Fulton Banks Distributed Work model, scheduling appointments, and actively engaging customers in the lobby as well as during transaction processing. Use digital tools...
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icims.com -
Leidos-Baltimore
Services (CMS) define product strategy and roadmap for the modernization of its legacy Contact Center CRM platform into a modern, AI-enabled, cloud-native solution. Primary Responsibilities The Product Manager shall own the product vision, roadmap...
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Amazon-Arlington (VA), 36 mi from Baltimore
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, innovative and driven leaders. We are seeking an experienced and innovative Senior Manager of Contact Center & Customer...
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amazon.jobs -
Leidos-Baltimore
the Center for Medicare and Medicaid Services (CMS) migrate and modernize the database supporting its legacy Contact Center CRM Services (CCCS) platform. Primary Responsibilities The Senior DBA shall lead database architecture, migration...
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Hanover (MD), 9 mi from Baltimore
Min Compensation: USD $17.50/Yr.
Max Compensation: USD $17.50/Yr.
Overview:
Why We Need Your Talents:
The Contact Center Representative plays a vital role in delivering a seamless and memorable guest experience by serving as a primary point...
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icims.com -
Leidos-Baltimore
the Center for Medicare and Medicaid Services (CMS) modernize its legacy Contact Center CRM platform within the CMS AWS Enclave and Pega Cloud for Government. Primary Responsibilities The SRE/Senior Cloud Engineer shall design, build, and operate...
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USAGING-Washington, 32 mi from Baltimore
and emails.
• Provide support to staff through individual supervision meetings and team meetings.
• Lead evening shift operations, including staff coverage, workload management, adherence to schedules, contact center procedures, and contact metrics...
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Leidos-Baltimore
and Medicaid Services (CMS) modernize its legacy Contact Center CRM platform within the CMS AWS Enclave and Pega Cloud for Government. Primary Responsibilities The DevOps Lead/Configuration Manager shall manage all activities related to CI/CD, environment...
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Leidos-Baltimore
the Center for Medicare and Medicaid Services (CMS) modernize its legacy Contact Center CRM platform through user-centered research, design, and usability practices. Primary Responsibilities The HCD Lead, UI/UX Researcher shall lead human-centered...
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